UX Writer / Content Developer

This is an exciting opportunity for a talented UX Writer to join a well-established financial services organization with a long-standing commitment to client success. With over 50 years of experience, the company fosters a collaborative and inclusive environment, encouraging applications from a diverse range of backgrounds and experiences.

The role is situated within the Digital Product Solutions team, a critical hub for innovation and improvement in the company's online business. This team actively partners with Product and Propositions, business Subject Matter Experts (SMEs), and internal user research teams to conceptualize, validate, and deliver impactful digital experiences. Collaboration with Technology ensures scalable and iterative product development.

As a UX Writer, you will be instrumental in shaping the user experience of Fidelity International's digital platforms. This permanent position offers a chance to craft clear, concise, and engaging content that directly contributes to user satisfaction and business objectives.

Key Advantages for Candidates:

• Meaningful Impact: Play a pivotal role in enhancing user experience across web and mobile applications, directly influencing how clients interact with financial services.
• Collaborative Environment: Work closely with a multidisciplinary team of designers, product managers, developers, and SMEs, fostering a rich learning and development experience.
• User-Centric Approach: Opportunities to conduct user research and usability testing, ensuring your content strategies are data-driven and user-validated.
• Career Development: The company emphasizes employee wellbeing and supports professional development, offering a comprehensive benefits package and opportunities to build your future.
• Flexible Working: A commitment to flexible working arrangements aims to provide a healthy work-life balance, allowing individuals to perform their roles in a way that best suits them.
• Inclusive Culture: A strong emphasis on diversity and inclusion, welcoming talent from all backgrounds and actively supporting candidates who may benefit from reasonable adjustments during the recruitment process.
• Industry Relevance: Gain valuable experience within the financial services sector, an industry that is continuously evolving with digital innovation.

Key Considerations for Candidates:

• Sector Experience: While not strictly mandatory, prior experience in financial services can be a significant advantage given the industry's specific regulatory landscape and terminology.
• Regulatory Awareness: Be prepared to work within a regulated environment, adhering to specific conduct rules (FCA and/or PRA Individual Conduct Rules). The company provides training in this area.
• Content Strategy Acumen: Beyond just writing, candidates should possess a strategic mindset, able to analyze user feedback and data to inform and optimize content effectiveness.
• Tool Proficiency: While not always a deal-breaker, familiarity with design and prototyping tools such as Figma, Sketch, or Adobe XD is considered a plus and can streamline collaboration.
• Proactive Collaboration: The role requires a proactive approach to working with cross-functional teams to understand user needs, product goals, and technical constraints effectively.

This UX Writer position presents a compelling opportunity for individuals looking to make a tangible impact in a dynamic digital product environment within a reputable financial services institution. The emphasis on collaboration, user-centricity, and employee development makes it an attractive prospect for career growth.