Voice and Data Infrastructure Deployment (Snowhill, Birmingham, United Kingdom)

Why This Role Matters

The purpose of the role is to perform the detailed costing, planning, and delivery of UK office infrastructure solutions and enterprise networks.

This role is based in Birmingham, follows hybrid working & requires you to be commutable to Birmingham throughout the work week

Responsibilities of the Role

Ensure all projects comply with BT H&S framework and follow BT security policy (inc.multidomain compliance), including Technology Comms rooms. Providing advice and guidance to customers. Take lead roles and own work-packages/projects to deliver UK office infrastructure solutions and enterprise networks. Liaising with customers, management and team to a successful delivery. Own geographic workstack, prioritising to meet customer and team expectations whilst delivering multiple projects and BAU requests. Provide support and guidance to Customers on network and service delivery. Manage financial and related requirements to meet TSO and Customer budgetary objectives, challenging costs and seeking efficiencies. Attend customer and project meetings as necessary keeping customers, managers informed of progress and see the issues through to resolution. This will include project progress updates to management team via regular team and project calls. Provide UK assistance to the wider team when and where required. Participate in CI and influence change within the team. Lead on your own personal development. Accurately and regularly update record systems including; Network records, diagrams, and relevant systems such as Diamond IP and Blueprints. Follow voice and data processes for notice of provisions, cessations, notifications within the enterprise network. Where process gaps identified create or modify new or existing processes. Use HPSM for all network related changes including regular updates via Dynamic IT Pulse.

Skills Required for the Role

Cisco Enterprise Network knowledge and IP skills to CCNA. (CCNA not essential). Planning and Delivery skills, owning projects through feasibility to commission. Being flexible, hands on and the ability to Clerk of Works internal/external contract labour. DC Power accreditation or willing to undertake the qualification. Knowledge of Teams, Service Now, CSS, Diamond IP, Share Point, Ariba (Purchase Orders) and COSMOSS is desirable. Very personable and customer centric. Ability to converse and work with people at all levels within the business in meetings and conference calls. Driving is an essential part of the role, as is working alone and a level of physical fitness. The role requires someone who is flexible, willing to work outside normal hours, travel nationally for projects when required.

Benefits

At BT, we entertain, educate, and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses, or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development.

Competitive salary BT Pension scheme, minimum 5% Employee contribution, BT contribution 10% 21 days annual leave (not including bank holidays), increasing with service Huge range of flexible benefits including cycle to work, healthcare, season ticket loan World-class training and development opportunities Option to join BT Shares Saving schemes. Discounted broadband, mobile and TV packages Access to 100’s of retail discounts including the BT shop

About us

BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.