Embark on a rewarding career journey with DHL Supply Chain, a globally recognized leader in logistics. Beyond the familiar, DHL Supply Chain is at the forefront of innovative solutions, powered by dedicated individuals who ensure seamless operations. This Warehouse Shift Manager role presents a compelling opportunity for driven professionals to make a significant impact within a dynamic and essential industry.
This position is ideal for candidates seeking to leverage their leadership skills and operational expertise in a role that directly contributes to customer satisfaction and operational excellence. You will be instrumental in developing a deep understanding of key client needs and translating them into actionable strategies for the site.
What You Will Do:
- Client Satisfaction: Consistently meet and exceed client-defined quality and service level targets, ensuring all operational areas adhere to site and statutory standards through detailed performance metrics.
- Compliance Champion: Drive adherence to all company policies and local statutory obligations, including working time legislation, Health & Safety, and quality standards across the operation.
- Proactive Problem Solver: Address daily operational challenges with efficiency and foresight, particularly those impacting quality and service within your domain, while supporting the Operational Shift Supervisor.
- Safety and Process Integrity: Guarantee the contract's full compliance with all Health & Safety regulations and established company processes.
- Key Stakeholder Liaison: Act as a crucial communication bridge between internal departments and customers, ensuring formal and professional dissemination of information.
- Data-Driven Reporting: Own the creation and delivery of all essential KPI metrics, reports, project data, query reports, and any other operational reporting requirements.
Who You Are:
- A seasoned professional with a minimum of 2 years of experience in a similar warehouse or operational management role.
- Possess excellent organizational skills, enabling effective management of multiple priorities.
- Demonstrate at least 12 months of experience in team leadership, with a proven ability to motivate and guide a team.
- Experience with Warehouse Management Systems (WMS) or SAP is considered an advantage.
- Exhibit a solid understanding of Health and Safety practices, with a commitment to maintaining a safe working environment.
Why Join DHL Supply Chain?
DHL Supply Chain offers a comprehensive benefits package designed to support your well-being and career growth:
- Convenient on-site amenities including free parking and a canteen.
- Opportunity for a discretionary bonus tied to performance.
- Generous pension scheme to secure your future.
- Access to free, confidential 24/7 GP consultations for peace of mind.
- A wide array of retail and lifestyle discounts to enhance your everyday life.
About DHL Supply Chain:
As the global leader in supply chain management, DHL Supply Chain operates with a vast network of 188,000 employees across over 50 countries. Our expertise spans diverse industries, including retail, automotive, and healthcare, where our teams collaborate to deliver exceptional value to our customers.
Building an Inclusive Workplace:
At DHL, we are committed to fostering an inclusive environment where every individual's unique skills and experiences are valued. We encourage you to bring your authentic self to work each day. As proud supporters of the Armed Forces Covenant, we actively recognize and recruit ex-service personnel, valuing the transferable skills they bring to our organization.
Key Application Considerations:
Interviews are provisionally scheduled to commence from Wednesday, 22nd October 2025. To ensure your application is considered, we highly recommend submitting it as early as possible, as the application period may close sooner than the advertised date if a high volume of applications is received. Applicants who submit after the initial review period may be added to our talent pool for future opportunities, with your consent.