AI Mobilisation Lead

## AI Operational Resilience Lead: A Strategic Opportunity at Lloyds Banking Group This review offers a comprehensive look at the AI Operational Resilience Lead position within Lloyds Banking Group's Chief Data & Analytics Office (CDAO). We aim to provide potential candidates with a clear understanding of this impactful role, highlighting its advantages and key considerations to guide career development.

Lloyds Banking Group is seeking a forward-thinking AI Operational Resilience Lead to play a pivotal role in shaping the future of data and analytics within the organisation. This is a unique opportunity to drive the integration of Artificial Intelligence (AI) into operational resilience frameworks, ensuring the continuity and stability of critical business services.

Key Advantages for Candidates:

• Pioneering Work in a New Frontier: This role is at the forefront of establishing a new Data Resilience team within the CDAO. You'll be instrumental in defining and embedding innovative strategies, operating models, and control frameworks, with a particular focus on leveraging cutting-edge technologies like Generative AI and Machine Learning (ML) to enhance resilience across the bank.
• Impactful Contribution: You will be directly involved in identifying, defining, and protecting the bank's critical data assets. This includes designing and implementing pioneering solutions, potentially the first of their kind in the industry, within platforms like ServiceNow.
• Cross-Functional Collaboration: The position necessitates working closely with diverse teams including technology, risk, compliance, and data science. This broad exposure offers invaluable experience in navigating complex organisational structures and fostering strategic partnerships.
• Career Growth and Development: Lloyds Banking Group is committed to investing in its people, data, and technology. This role offers significant opportunities for learning, growth, and professional development in a dynamic and evolving field.
• Competitive Compensation and Benefits: With a salary range of £81,999 - £91,110, this position offers attractive remuneration. Furthermore, the extensive benefits package includes a generous pension contribution, annual bonus, share schemes, adaptive lifestyle benefits, ample holiday, and a strong focus on wellbeing and parental leave.
• Flexible Working Options: The opportunity supports hybrid working, offering a balance between office-based collaboration and remote flexibility.

Key Considerations for Candidates:

• Technical Expertise is Crucial: A strong technical background in AI/ML and data science with practical, hands-on development experience is essential. Familiarity with model lifecycles, various AI algorithms (including NLP), and AI/ML platforms (e.g., MLflow, Azure ML, SageMaker, Databricks) is a core requirement.
• Risk and Resilience Focus: The role demands a robust understanding of AI-specific risks such as model drift and bias, and the ability to assess and mitigate these. Proven experience in operational resilience, risk management, or business continuity, particularly within financial services or regulated environments, will be highly advantageous.
• Strategic Thinking and Problem Solving: You will be tasked with defining, designing, testing, and implementing tooling requirements. This requires a strategic mindset and the ability to devise and execute innovative solutions.
• Stakeholder Management: Excellent stakeholder management and communication skills are paramount for effectively collaborating with and influencing diverse internal teams and external partners.
• Understanding of Regulatory Landscape: Familiarity with resilience frameworks and regulatory expectations, such as PRA SS1/21, FCA PS21/3, DORA, and the NIST AI RMF, will be a significant asset, demonstrating an understanding of the compliance landscape in financial services.

This AI Operational Resilience Lead role presents a compelling opportunity for ambitious professionals looking to make a tangible impact within a leading financial institution. By blending deep technical expertise with strategic risk management, you will be instrumental in ensuring the robust and responsible adoption of AI, contributing directly to the stability and success of Lloyds Banking Group and the millions of customers it serves.