Account Manager

Freightliner is the UK's largest maritime intermodal logistics operator, transporting containers from all major deep-sea ports to our national network of inland terminals, as well as a leading operator in the UK Heavy Haul rail freight market. Freightliner has operations across Europe offering both Intermodal and Heavy Haul rail freight services seamlessly connecting European countries and the UK. In the UK the Freightliner Group operates under a number of legal entities including Freightliner Group Ltd, Freightliner Heavy Haul Ltd, Freightliner Ltd, Pentalver Transport Ltd, and Pentalver Cannock Ltd. Freightliner is the UK's largest maritime intermodal logistics operator, transporting containers from all major deep-sea ports to our national network of inland terminals, as well as a leading operator in the UK Heavy Haul rail freight market. Freightliner has operations across Europe offering both Intermodal and Heavy Haul rail freight services seamlessly connecting European countries and the UK. In the UK the Freightliner Group operates under a number of legal entities including Freightliner Group Ltd, Freightliner Heavy Haul Ltd, Freightliner Ltd, Pentalver Transport Ltd, and Pentalver Cannock Ltd. Freightliner was recently voted Rail Freight Company of the Year at the 2024 Multimodal Awards. We are a proud to highlight the company commitment to increased diversity and a supportive work culture for all employees. Role: Account Manager Location: Ferrybridge Working as an Account Manager you will be responsible for achieving and exceeding budgeted volume, revenue and EBITDA for associated accounts. You will develop relationships and account planning, ensuring the effective execution of account plans to ensure compliance and delivery against customer contracts. You will need to demonstrate how your transferrable skills meet the following: The ability to create new business opportunities and to manage an active opportunity pipeline Strong negotiation skills to manage commercial contracts The ability to manage and solve conflicts Experience in managing forecasting and budgeting What your key responsibilities will be: Achieving and exceeding budgeted volume, revenue and EBITDA for associated accounts To monitor volume and price activity against plan and generate action plans to hit and exceed budgets To manage contract costs and charge customer or 3rd parties (e.g Network Rail) where appropriate, working with the operations team to align activity Manage and deliver annual contract price increases To price up value added services and recovery services for customer activity outside of contract terms and conditions Mapping key customer stakeholders and aligning our commercial resource to manage these relationships Develop customer KPIs to reflect contract service delivery Provision of a communication schedule to ensure that KPIs/our performance delivery is understood at all levels Work up and submit haulage quotes to existing customers Work on customer tenders and bids, drafting customer contracts and bids Implement new customer flows, working with operations to achieve this Ensure that contractual milestones are met, working with customers to deliver on their key priorities Resolve overdue accounts and unbilled services Delivery of customer KPs and contract commitments Our perks and benefits Our people are our most important asset. We strive to empower our employees, ensuring they are trained and competent, fit for work, always informed, and completely engaged in our culture that places safety and wellbeing firmly at the heart of everything we do. We are looking for the most committed and reliable individuals who possess the knowledge, skills and experience needed for their roles. In return we can offer considerable career progression, and a rewarding career in an award-winning team alongside: Competitive pay Fantastic final-salary pension scheme after an initial qualifying period Enhanced maternity & paternity pay Access to the company's life assurance scheme A range of benefits to make your own so you can get the most of your work and home life which will also help save you money and hassle. From reimbursement on health treatments, to savings on new cars. This post is subject to standard pre-employment checks including employment references, medical & D&A screening, and successful DBS background checks. Could it be time to start your career journey with us? Apply today! Our commitment to you, once you join our team, is to foster growth and provide developmental opportunities to ensure you reach your utmost potential. We are looking for the most committed and reliable individuals who possess the knowledge, skills and experience needed for their roles. In return we can offer competitive pay, excellent benefits, a competitive pension scheme and a rewarding career in an award-winning team. Freightliner is an established rail freight provider with businesses in the UK and Continental Europe. Offering customers a wide range of rail freight solutions to cater for the requirements of a diverse market sector, we provide a safe, reliable and cost effective rail freight partnership. At the core of all we do are our employees. Their hard work is fundamental to our success and we are equally committed to their growth and safety. Our commitment to you, once you join our team, is to foster growth and provide developmental opportunities to ensure you reach your utmost potential. We are looking for the most committed and reliable individuals who possess the knowledge, skills and experience needed for their roles. In return we can offer competitive pay, excellent benefits, a fantastic final-salary pension scheme and a rewarding career in an award-winning team.