Administrator reference: R1192686

Embark on a Rewarding Career as an Administrator/Receptionist at BUPA Clinics

This opportunity at BUPA Clinics in Milton Keynes offers a stable and impactful role for individuals with a passion for customer service and a knack for efficient administration. If you're looking to contribute to a company with a meaningful purpose and a strong commitment to employee well-being, this permanent, full-time position could be your next career step.

The Opportunity:

• Meaningful Impact: As an Administrator/Receptionist, you'll be the welcoming face and vital support for BUPA's health assessment clinic and Private GP Services. You'll directly contribute to helping people live longer, healthier, and happier lives – a purpose that resonates deeply within the organization.
• Diverse Responsibilities: This role goes beyond traditional reception duties. You'll gain experience in both front-of-house and back-office administration, offering a dynamic and varied work environment. Your tasks will include managing patient arrivals, handling administrative documentation, liaising with insurance companies, and ensuring the smooth operation of clinic activities.
• Professional Growth: Working within a healthcare setting provides invaluable experience. You'll develop a deep understanding of clinic operations, medical administration, and the nuances of customer service within the healthcare sector. The need for flexibility and the handling of various administrative tasks will sharpen your organizational and problem-solving skills.
• Supportive Environment: BUPA emphasizes a culture of care and well-being for its employees. The "Viva" global wellbeing programme, along with a range of family-friendly benefits and online discounts, demonstrates a commitment to supporting your personal and professional life.

Key Considerations for Aspiring Candidates:

• Customer-Centricity: A core requirement for this role is exceptional customer service. Candidates who thrive on positive interactions, possess an approachable demeanor, and can handle enquiries and complaints with professionalism and empathy will excel.
• Flexibility and Adaptability: The role requires flexibility in working hours, including one late shift (4-8 pm) per week and one Saturday shift (8 am-4 pm) every four weeks. This means you'll need to be comfortable with varied scheduling and able to adapt to the clinic's operational needs.
• Organizational Prowess: The ability to prioritize a workload effectively and distinguish between urgent and important tasks is crucial for managing the diverse administrative demands of the clinic.
• Healthcare Experience (Advantageous): While not explicitly mandatory, prior administrative experience within a healthcare environment will be a significant advantage, allowing for a quicker integration into the clinic's specific procedures and systems.

Benefits to Empower Your Wellbeing:

• Generous Holiday Entitlement: Enjoy the equivalent of 25 days of holiday per year, with opportunities for growth based on service length, and the flexibility to buy or sell holiday days.
• Comprehensive Health and Financial Benefits: Benefit from Bupa health insurance as a benefit in kind, an enhanced pension plan, and life insurance.
• Holistic Wellbeing Support: Access to BUPA's "Viva" program, focusing on mental, physical, financial, social, and environmental well-being.
• Work-Life Balance: BUPA champions flexible working arrangements and offers a range of family-friendly benefits to support your personal life.

Why BUPA?:

BUPA's unique position as a health insurer and provider, with no shareholders, means a dedicated focus on their customers. Their overarching purpose – "helping people live longer, healthier, happier lives and making a better world" – is a powerful motivator. You'll be part of a global team of over 80,000 individuals driven by this shared ambition. BUPA fosters a culture where bravery, care, and responsibility are paramount, encouraging employees to "Be you at Bupa." They are committed to diversity and inclusion, actively encouraging applications from individuals with diverse backgrounds and experiences. As a Level 2 Disability Confident Employer, BUPA is dedicated to providing fair opportunities and reasonable adjustments throughout the recruitment process.

This Administrator/Receptionist role at BUPA Clinics is more than just a job; it's an opportunity to contribute to a leading healthcare organization, grow your professional skills, and be part of a team that genuinely makes a difference in people's lives.