Administrator reference: R1210457

Embark on a rewarding career journey with Bupa as an Administrator at their Leicester Clinic.

This permanent, full-time role (37.5 hours per week) offers a competitive salary of £26,800, dependent on experience, along with an excellent benefits package. Based onsite at LE4 1ET, you'll be an integral part of a team dedicated to making health happen and ensuring exceptional patient care.

Advantages for Your Career Path:

• Meaningful Work: As an Administrator, you'll play a crucial role in supporting customer-facing colleagues, directly contributing to the delivery of exceptional patient care. Your work will genuinely make a difference in the lives of customers every day.
• Comprehensive Skill Development: This position offers a broad range of responsibilities, from managing reception duties and customer interactions to handling administrative tasks like report dispatch, appointment management, and results processing. You'll gain valuable experience in a healthcare setting.
• Customer Service Excellence: If you thrive on providing outstanding service and enjoy interacting with people, this role is ideal. You'll be the first point of contact for many, ensuring a positive and reassuring experience for adults and children alike.
• Organisational and Prioritisation Skills: The dynamic nature of clinic operations requires strong organisational abilities. You'll learn to effectively manage your workload, prioritise tasks, and ensure efficient document turnaround, skills highly transferable across many industries.
• Exposure to Healthcare Operations: Working within a Bupa Clinic provides unique insights into the healthcare sector. You'll develop an understanding of clinical processes, patient journeys, and the importance of accuracy and efficiency in a medical environment.
• Career Growth and Benefits: Bupa offers a comprehensive benefits package designed for your wellbeing, including:
  • Generous holiday allowance (starting at 25 days, increasing with service) with options to buy or sell.
  • Bupa health insurance as a benefit in kind.
  • An enhanced pension plan and life insurance.
  • An annual Health Services Bonus Scheme.
  • Support for travel costs (season ticket loan or cycle2work).
  • Access to various other benefits and online discounts.
• Inclusive and Supportive Culture: Bupa champions diversity and encourages you to "Be you at Bupa." They are committed to creating a welcoming environment for all and are a Level 2 Disability Confident Employer, guaranteeing an interview for disabled applicants who meet the minimum criteria.

Key Considerations for Candidates:

• Customer-Centric Approach: A genuine passion for delivering exceptional, client-focused customer service is paramount. Experience in retail, hospitality, or a similar receptionist role is highly valued.
• Communication and Interpersonal Skills: The ability to build rapport quickly, communicate effectively both verbally and in writing, and remain polite and diplomatic, even under pressure, is essential.
• Adaptability and Flexibility: This role requires the flexibility to switch between tasks and provide support where needed throughout your shift.
• Attention to Detail: Accuracy is critical in a healthcare setting. A keen eye for detail will be essential for managing customer information, paperwork, and results processing.
• IT Proficiency: Strong PC literacy, particularly with Microsoft Office packages, is required. Familiarity with medical terminology would be a significant advantage.
• Reliability and Proactivity: Bupa seeks individuals who are dependable, accurate, proactive, and well-organised.
• Onsite Presence: This is an onsite role, requiring your presence at the Leicester Clinic.

This Administrator position at Bupa is an excellent opportunity for individuals looking to make a tangible impact, develop a broad skillset, and contribute to a leading healthcare organisation. If you are a dedicated and customer-focused professional, this role could be the perfect next step in your career journey.