Adobe Workfront Solution Delivery Lead

Job Description: About Us: Merkle, a dentsu company, powers the experience economy. For more than 35 years, we have put  people  at the heart of our approach to digital business transformation. As the only integrated experience consultancy in the world with a heritage in data science and performance, Merkle delivers holistic, experiences that support growth, engagement, and loyalty. Merkle expertise has earned recognition as a “Leader” by top industry analyst firms, in categories such as digital transformation and commerce, experience design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer data management. With more than 16,000 employees, Merkle operates in 30+ countries throughout the Americas, EMEA, and APAC. For more information, visit www.merkle.com. Role Overview: Join our rapidly growing practice, helping clients optimise the content supply chain, maximise operational efficiency and putting data at the heart of their decision making, as an Adobe Workfront Solution Delivery Lead. This role is pivotal in coordinating the delivery of professional services to our clients using the Adobe Workfront platform. The ideal candidate will have a strong background in project management and a deep understanding of Adobe Workfront. The key function of the role will ensure projects are delivered on time, on budget and to a high quality to delight our clients. Additional responsibilities will be to support the expansion of the practice by working closely with growth teams to define delivery packages and ensuring proposals are achievable. Key Responsibilities: Lead and manage the implementation of Adobe Workfront for our clients, ensuring smooth transitions from previous systems or accelerating value realisation from an existing instance. Understand client needs and commercial agreements to create and own the delivery roadmap to maximise budget and value. Manage multiple complex projects simultaneously, ensuring timely delivery and client satisfaction, with a focus on backlog management and resource management across a growing roster of clients. Identify and navigate risks, dependencies and validate assumptions to keep the delivery on track and all stakeholders elated. Collaborate with Workfront consultants and developers to define technical solutions and estimate project timelines, ensuring delivery processes are followed. Act as the primary point of contact for clients, demonstrating in-depth knowledge of Adobe Workfront and how they accelerate value, while tracking profitability and burn down. Work closely with the growth teams to validate commercial proposals and develop service packages, managing scope, dependencies, and assumptions. Support the creation of scope statements of work, and other pre-sales documentation including delivery methodology and best practice. Support the growth of the department, leveraging a strong understanding of Workfront modules including planning and fusion, and the wider content supply chain ecosystem. Experience: 5-7 year experience delivering SaaS workflow solutions with at least 2 being dedicated to Adobe Workfront. Expert-level knowledge of Adobe Workfront. Adobe Workfront certification (preferred). Skills: Strong project management and organisational skills. Excellent communication and interpersonal skills. Ability to manage multiple projects and deadlines. Proficiency in Microsoft Office applications. A few of the benefits You'll have a great compensation package, private health & dental insurance, corporate discounts and career development through Dentsu University, and free access to LinkedIn learning 29+ days of annual leave (25 days of regular holidays, birthdays off and 3 additional wellness days) We also offer the opportunity to volunteer for up to 2 days per year and tend to close down the agency between Christmas and New Years You'll have a hybrid working schedule, with flexible start/end hours Inclusion and Diversity Our diverse and inclusive culture enables our employees to bring their whole selves to work and be proud of doing so. For us, this is the foundation for great innovation which, in turn, generates better outcomes for our people, partners and communities. This is why we encourage applications from people with disabilities, and of all ages, nationalities, backgrounds and cultures. We are happy to discuss flexible and agile approaches to working for all our roles – we can’t promise we will be able to offer you everything you want or need but we do promise to discuss it with you openly and honestly. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our recruitment teams #LI-Hybrid #LI-VW2 Location: London Brand: Merkle Time Type: Full time Contract Type: Permanent Can’t find a suitable job? Sign up for job alerts tailored to your interests and be first in line for new opportunities. About dentsu For over 120 years, innovation has been a core tenet of our offering – exploring new ways to reach, engage and nurture relationships with audiences. Together we drive a multiplier effect for clients at a global scale, through the development of Integrated Growth Solutions that are underpinned by our promise to clients: innovating to impact. Be a force for good. Sustainability is a vital part of our business and an important area of focus for our clients. We’re leading the way – helping to build a more sustainable planet. Dream loud. In this moment of transformation, we need our people to be fearless, embracing change and ambiguity, driven by the love for their work and excitement for the future. Team without limits. We create opportunities for connection and collaboration between our colleagues and clients, building a sense of belonging and having some fun along the way. Find out more about us Who we are Our Social Impact Our work