Advanced IT Apprentice (Infrastructure) (ED

About the role

This is a four-year Advanced Apprenticeship. 

While working at the University of Bath, the successful applicant will receive support for a formal Level 4 or Level 6 day-release training course, depending on their qualifications and experience. 

Additional training, including but not limited to Aruba and Cisco networking certifications, may also be provided.

Working within the Networking team, the post-holder will work in Digital Data and Technology group (DDaT) supporting the Wi-Fi and networking for all areas of the University of Bath, including our on and off Campus residential buildings. 

Providing 1st line technical support for IT services and systems at the University. 

The post-holder will contribute to support processes, involved in maintenance of current systems, resolving problems, documentation and improving service levels.

During your four year apprenticeship there will be an opportunity to gain experience working in different areas of IT, spending time in other teams within DDaT. 

The successful candidate will be enthusiastic about technology and will be able to show how they have put that interest to practical use in their life.

Standard University business hours are 9.00 am – 5.20 pm Monday to Thursday and 9.00 am – 5.10 pm Friday on Campus. From time to time you will be required to work outside these hours, for example to manage maintenance during less disruptive periods such as a 7.00 am start on Tuesdays for the ‘at-risk’ period.

Depending on the successful candidate we can be flexible on the starting date of this position.  

Informal enquiries about the post may be made to Robert Cleaves, R.Cleaves@bath.ac.uk. 

Digital, Data and Technology (DDaT) plays a vital part in enabling the University’s staff, students and researchers achieve its strategic goals, and it is within this forward-thinking team that you could find an exceptional challenge, plus the scope to develop your skills and expertise even further. 

What we can offer you:

We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students, so we encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.

We are very proud to be an autism friendly university and are an accredited Disability Confident Leader; committed to building disability confidence and supporting disabled staff.

Free counselling services through Health AssuredCycle to work schemeElectric vehicle salary sacrifice schemeStaff discount at Team Bath gymStaff discounts on postgraduate tuition feesStaff discount on language coursesGenerous employer contributory pension schemesGenerous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balanceA wide range of personal and professional development opportunities including Apprenticeships, LinkedIn Learning and moreFree entry to the Holburne Museum in BathLocal discounts and moreA family-friendly workplace An excellent reward package that recognises the talents of our diverse workforceRelocation allowanceVisa reimbursement and Interest-Free Loan to help with the cost of some immigration expenses

We are committed to continually expanding our benefits to better support you and enhance your experience with us. Find out more about our benefits.

Find out from our staff what makes the University of Bath a great place to work. Follow us @UniofBath and @UniofBathJobs on X for more information.

Closing Date: 03 Apr 2025

Department: Management, Specialist and Administration

Salary: £22,743