Agent job in Penicuik

... their carbon-footprint. About Your Role: As a Customer Resolution Agent in British Gas Residential Energy, you'll support and resolve customer enquiries and complaints, enhancing customer retention and loyalty while growing our business. As part of a multiskilled team, you'll independently manage and resolve all contacts, ensuring one-stop resolution. You'll collaborate with specialists to sol

... role entails customer contact regarding a number of topics which our agents provide support for; Billing enquiries Offer Smart meter upgrades Change of tenancies Appointment bookings Complaint handling As well as a variety of other queries. This is a phone based role, involving inbound and outbound calls, with other back office tasks involving emailing and sending letters. Role- Customer

... throughout the products lifecycle. You will develop and deliver Agentic AI capabilities on the Salesforce Platform (e.g. Agentforce and related products), and deliver technology capabilities that meet customer needs. Job title: Salesforce Platform Manager Job Description: As the Platform Manager for Salesforce, you will lead the product strategy, technology roadmap, and technology delivery for

... the product's lifecycle. A key focus of this role is leveraging Agentic AI capabilities, intelligent, autonomous agents that can perceive, reason, and act to enhance automation, decision-making, and user experience across the ServiceNow ecosystem. You’ll work at the intersection of product innovation, AI integration, and service orchestration to ensure that the platform delivers intellige

... impactful relationships with public sector entities, real estate agents, investors, valuers, lawyers, construction professionals, and managing agents. In this dynamic role, you'll source, manage, underwrite, and execute interesting investment transactions, financial structuring, and development funding aligned with strategies like reversionary long leases, income strips, and commercial ground

... infrastructure as code.Engineering Data analysis leveraging AI and agentic automation.In-depth experience with automation tools and deployment pipelines.Proficiency in Python, Gherkin (for testing), Java, and SQL.Hands-on experience with GitLab, Jenkins, TeamCity, and Nolio.Familiarity with CI/CD practices and automation frameworks.Other highly valued skills include:Experience with configurati

Job Description Job Title: Rental Operations Agent Location: London Euston Salary: £26,265 plus commission Hours: Permanent, Rotational Shift Pattern Monday-Sunday between early starts and late finishes (annualised hours) Other: Free Parking & Uniform Available Rental Operation Agents are responsible for assisting customers with their rental needs and promoting the company's products and se

Customer Service Agent - Hybrid Roles Join our dynamic team and make a real difference! We're looking for motivated individuals to join us in a hybrid role. You'll start with comprehensive onsite training, then transition to the comfort of home-based work once you're confident and competent. This is a fantastic opportunity to enjoy the flexi

Job Description Job Title: Rental Operations Agent Salary: £25,500.00 plus commission Other: Free parking & Uniform Hours: Full time, permanent, rotational shift pattern Monday – Sunday Are you brilliant at creating unbeatable experiences that keep customers coming back time and again? Do you feel comfortable understanding and promoting the extra products and services that suit each pe

Job Title: Rental Operations Agent Salary: £26,265.00 plus commission Hours: Full time, permanent, rotational shift pattern Monday – Sunday Are you brilliant at creating unbeatable experiences that keep customers coming back time and again? Do you feel comfortable understanding and promoting the extra products and services that suit each person needs? Do you want to join us on our journey

Essential Skills to Bring: Proven experience in a customer-focused environment. A confident, courteous communicator with an excellent telephone manner. The ability to remain calm and effective under pressure. An excellent standard of written and spoken English.

... Engineering Resources Manager, Utility Suppliers and Shipping Agents, Administration Team. Deliver administrative support across the port of Barrow Assist with billing processes and respond to customer needs Deliver a High Standard Customer Service for key clients Handle ad-hoc tasks and assist cross-functional teams Raising purchase order requisitions and booking in of materials End to End su

... energy. Its a crucial role - one that blends the expertise of a land agent with the complexities of large-scale utilities projects. If youve worked in land management, youll know that no two days are the same, and thats certainly true here at SSEN Transmission. A typical day might involve: Liaising with landowners and occupiers over proposed route and site selection. Assessing the impact of in

... and managing web applications that are used by Contact centre agents and retail staff. We also build automated solutions to service our customers from faults, ordering, billing, customer comms and product tooling. We use industry leading technologies to deliver brilliant experiences to our user base of over 20k agents that service 30 million customers. You would be joining us at a very exci

... team / consultancy as opposed to a traditional law firm. Change agent: must passionate about testing the status quo and developing alternatives. Communication & Analytical Skills: must possess good communication and analytical skills. Business acumen: knowledgeable in business strategy and the drivers of organisational performance. Eye for detail: Must be able to spot and explore potential

... to perform Risk-Weighted Asset (RWA), Margin, Collateral Valuation Agent (CVA) computation and others. What youll doReview the bilateral contracts, ensure data is enter correctly in MAC system, upload documents into repository system, work with internal stakeholder to resolve any possible questions and expedite the upload process.Process Bilateral contracts that will be required including Inte

... the photo pre-production process.• Provides support to Photo Agents, Artists, and Client to ensure that all parties are communicating clearly, production needs are met, and artist’s vision is properly executed while achieving the client’s objectives.• Creates job estimates, advances, call sheets, production materials and final billing.• Manages shoot budgets, communication and schedu

... and allow them to use online capabilities to reduce need to call agents. Applications are within micro-frontend architecture and are using backend for frontend integrations. We are also involving AI into the application for more accurate updates and better involvement with client.Skills and Experience Must have: Experience in React (hooks, state management, context) Experience in Node / Expre

... objectives. How you’ll make this happen Motivate front line agents on a day-to-day basis to drive sales through service and good customer experience. Lead from the front to drive a customer centric culture Be responsible for creating an open team culture and environment that is conducive to achieving the team objectives. Manage healthcare consultants in line with our T&C responsibilit

... Housing & Contracts Team to manage a number of contracts for our agent managed supported housing schemes and housing managed only properties across the Staffordshire and Cheshire area (Base location may vary dependent upon suitable candidate). You will be an organised team player with great communication skills as the role will involve managing relationships with the agents and monitorin