Amazon Customer Executive

Amazon Customer Account Executive - A Launchpad for eCommerce Growth

This Amazon Customer Account Executive role at Unilever presents a compelling opportunity for ambitious professionals looking to make a significant impact in the rapidly evolving world of e-Commerce within the Consumer Packaged Goods (CPG) sector. If you are driven by results, possess a keen analytical mind, and thrive in a dynamic, growth-oriented environment, this position could be a pivotal step in your career.

Key Advantages for Potential Candidates:

• Strategic eCommerce Immersion: You will be at the forefront of Unilever's digital transformation, working directly with Amazon, a leading force in online retail. This experience is invaluable for understanding and shaping the future of CPG in the e-Commerce landscape.
• Brand Development & Ownership: The role offers direct P&L responsibility for assigned product sub-categories, allowing you to develop strategic commercial plans and see their tangible impact. You'll be instrumental in driving growth and achieving yearly targets.
• Cross-Functional Collaboration: This position fosters extensive collaboration with internal teams (Commercial, Media, Marketing, Supply Chain, Planning) and external partners (Amazon, Advertising Agencies). This holistic approach ensures a well-rounded understanding of the business and develops your ability to influence across diverse functions.
• Data-Driven Decision Making: You'll be empowered to analyze data and market trends to identify growth opportunities, optimize listings, and improve forecasting. This emphasis on data analytics is a critical skill for success in modern business.
• Exposure to Leading Brands: Unilever's impressive portfolio of renowned brands offers the chance to work with products that are integral to consumers' daily lives, providing a high level of professional satisfaction.
• Growth & Development Culture: Unilever emphasizes a culture of continuous learning, curiosity, and proactive problem-solving. The job description highlights a "high level of energy with the insatiable appetite for learning," indicating a supportive environment for professional development.
• Competitive Compensation & Benefits: Beyond a competitive salary, the offering includes an annual bonus, subsidized gym membership, a discounted staff shop, and shares. These perks contribute to a holistic employee value proposition.
• Future-Forward Workspace: The upcoming sustainable campus in Kingston, London, promises an agile and modern work environment, reflecting Unilever's commitment to employee well-being and innovation.

Key Considerations for Your Career Path:

• Pace & Adaptability: The e-Commerce landscape is fast-paced and subject to constant change. The role requires a high degree of adaptability, comfort with ambiguity, and a willingness to embrace new challenges and learn on the go.
• Negotiation & Influencing Skills: While basic negotiation skills are mentioned, success will heavily rely on your ability to influence stakeholders, both internally and externally, to achieve desired outcomes.
• Analytical Prowess: Strong proficiency in data analysis, particularly with Microsoft Excel, is essential for identifying trends, insights, and opportunities. The ability to translate data into actionable strategies is paramount.
• Customer Focus: A deep understanding of consumer expectations and the ability to translate these into relevant innovations and data-driven customer experiences will be critical for success.
• Travel Requirements: The role involves local travel to Amazon offices in London (10-15%). While not extensive, candidates should be comfortable with this aspect of the job.
• Understanding of CPG & eCommerce: Prior experience in CPG sales and marketing is highly valued, and while Amazon or broader eCommerce account management experience is preferential, a strong foundational understanding will be beneficial.

This Amazon Customer Account Executive position is more than just a job; it's an opportunity to be part of a significant growth engine within a leading global company. If you are eager to develop your skills in a high-impact e-Commerce role, this is an excellent avenue to explore for advancing your career in a dynamic and rewarding industry.