Assistant General Manager reference: 0000046727

This review offers a detailed look at the Assistant General Manager opportunity at Nando's, aiming to provide prospective candidates with a comprehensive understanding of the role, its benefits, and the key attributes sought.

Nando's presents a compelling opportunity for aspiring leaders in the hospitality sector, moving beyond the traditional job description to emphasize a strong team culture and employee development. The advertised salary, up to £41,000.00, positions this role competitively within the market.

• Exceptional Employee Benefits: Nando's stands out with its generous benefits package. A highlight is the 4-week paid sabbatical after every 5 years of service, a significant recognition of long-term commitment. Candidates will also enjoy free food at work and a discount on days off, alongside travel opportunities to connect with the brand's origins.
• Comprehensive Training and Development: A structured 3-month Assistant General Manager training plan from Day 1 ensures that new hires are well-equipped for success. The company actively invests in its people, with opportunities to spot and develop talent for future management roles, supporting a clear career progression path.
• Vibrant Culture and Team Environment: Nando's promotes a strong sense of "family" and mutual support among its team members, known as "Nandocas." The emphasis is on having fun while achieving business goals, creating a dynamic and engaging work atmosphere.
• Financial Incentives: Beyond the base salary, candidates can benefit from a competitive bonus package and an attractive employee referral bonus for successfully recommending new managers.
• Employee Well-being and Recognition: The "Reward membership" offers access to great discounts, contributing to overall employee satisfaction. A contributory pension scheme is also in place for UK-based employees.

• Brand Embodiment: The role requires individuals who can truly live and breathe the Nando's brand and values. A genuine passion for people, food, and the hospitality industry is paramount.
• Customer-Centric Approach: An unwavering focus on the customer journey is essential. Candidates must be "customer obsessed" and driven to deliver exceptional experiences across all service channels, from in-restaurant dining to home delivery.
• Leadership and Motivation: The ability to motivate and engage a team is a core requirement. This involves inspiring pride, energy, and a drive for excellence within the team.
• Adaptability and Pace: The environment is described as fast-paced and ever-changing. Candidates should be comfortable with this dynamic setting and possess a "hungry to learn and develop" mindset.
• Experience and Energy: While training is provided, previous management experience is highly valued. Combined with "bucket-loads of energy," this is crucial for effectively leading a busy restaurant operation.

In summary, this Assistant General Manager position at Nando's offers a rewarding career path for individuals who are passionate, energetic, and customer-focused. The significant investment in employee training, development, and well-being, coupled with a strong emphasis on team culture, makes it a compelling opportunity for those looking to grow within the hospitality industry.