Associate, UK Government & British Overseas Territories

End Date Wednesday 19 March 2025 Salary Range £0 - £0 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description JOB TITLE: Associate, UK Government & British Overseas Territories LOCATION: London, Gresham St HOURS: Full-Time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week or 40% of our time, at one of our office sites. About this Opportunity Are you ready to embark on an exciting journey as an Associate in our dynamic and rapidly expanding UK Government & British Overseas Territories Team in Institutional Coverage, based in London? This is your chance to be at the forefront of our aspiration to become the Banker of choice for the UK Government and the market-leading bank for the British Overseas Territories. You'll work to support the growth of our UK Government portfolio, ensuring outstanding customer outcomes. Key Accountabilities: Support the continued growth of the UK Government portfolio, working directly with the Head of Sector and Director to provide outstanding customer outcomes. Manage day-to-day client queries, oversee onboarding processes and act as the initial escalation point for service and delivery issues. You'll build long-term client relationships, being attentive, observant and understanding of customers' needs. Collaborate with internal stakeholders to deliver exceptional customer satisfaction and help the team retain market-leading NPS scores. Engage in client relationships and business management activities such as client analysis, preparation of presentations, submissions to business/credit committees and team P&L management. Compile performance data, portfolio commentary and analytical material for meetings or in response to client inquiries. Stay Informed about key market and regulatory developments, establish knowledge of the target client base and relevant market dynamics and review, evaluate and mitigate potential risks. Why Lloyds Banking Group? Join us and, as well as making a difference to customers, you’ll enjoy a fulfilling career where you’re free to be yourself. Great colleagues, transforming workspaces, hybrid working and a wide variety of career opportunities – you’ll find them all here! What You'll Need: Communication: Excellent verbal/written communication and interpersonal skills. Analysis: Strong analytical financial analysis skills, detail-oriented and capable of managing multiple projects and meeting deadlines. Knowledge: In-depth understanding of cash management and payments, with good knowledge of lending and markets products. Experience: Previous experience in a client-facing or Coverage role, with prior experience in the Government sector being preferable. Curiosity: Intellectual curiosity in the UK Government & British Overseas Territories banking sector, combined with a strong work ethic. Operational Knowledge: Strong operational banking knowledge, including Reputational Risk, Client Servicing, cross-border, KYC and Onboarding. About Working For Us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it why we especially welcome applications from under-represented groups. We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 28 days’ holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Want to do amazing work, that interesting and makes a difference to millions of people? Join our journey! At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers. Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future. Should you wish to contact us for any reason, please email us at: careers@lloydsbanking.com For more Flexible Working Options please use the free text search, e.g. job sharing, variable hours, to identify relevant matches.