Brand Sponsored Partner - Ralph Lauren reference: R-184433

Career Opportunity: Brand Sponsored Partner at John Lewis & Partners

This Brand Sponsored Partner role at John Lewis & Partners, based in Cribbs Causeway, Bristol, offers an exciting opportunity for individuals passionate about delivering exceptional customer experiences and contributing to a thriving retail environment. As a key member of the team, you'll play a vital role in driving sales, enhancing customer loyalty, and upholding the renowned standards of the John Lewis brand.

Key Advantages for Potential Candidates:

• Become a Co-Owner: This role offers a unique opportunity to join the UK's largest employee-owned business. As a Partner, you won't just be an employee; you'll be a co-owner, sharing in both the responsibilities and the rewards of the business. This fosters a strong sense of belonging and encourages a collaborative work environment.
• Customer-Centric Role: If you excel at building rapport and understanding customer needs, this role is for you. You'll be empowered to put the customer at the heart of everything you do, from personalized service to resolving queries, ultimately building lasting customer loyalty.
• Skill Development and Training: While customer-facing experience is welcomed, it's not essential. John Lewis & Partners provides comprehensive training, ensuring you have the knowledge and skills to perform at your best and thrive in your role.
• Career Growth Potential: This role offers a foundation for career development within the Partnership. By demonstrating your dedication to customer service and understanding of the brand, you'll be well-positioned for future opportunities.
• Competitive Compensation and Benefits: The role offers a competitive hourly rate of £12.40, with potential for additional Night Premium (£3.50 per hour) for time worked between 22:00 - 06:00, making it an attractive proposition for those seeking to maximize their earnings.
• Supportive Work Environment: The Partnership emphasizes a culture of kindness, respect, and mutual support. You'll be encouraged to embrace your individuality and contribute to a thriving collective, fostering personal and professional growth.

Key Considerations for Your Career Path:

• Customer Experience Focus: A genuine passion for delivering excellent customer service is paramount. Your ability to proactively engage with customers, identify their needs, and exceed expectations will be key to success.
• Brand Representation: You will be a custodian of the John Lewis brand. Understanding and embodying its values, from product knowledge to impeccable shop standards, is crucial for building customer trust and loyalty.
• Proactive and Productive Mindset: This role requires initiative. Being aware of sales performance, contributing ideas for continuous improvement, and actively supporting marketing events are essential for maximizing productivity and driving business success.
• Part-Time Commitment: This is a part-time role (19 hours per week) with varied hours, specifically requiring work on Wednesdays and Saturdays. Candidates should assess if this aligns with their current career and personal commitments.
• Adaptability and IT Literacy: While essential skills are straightforward (basic IT literacy and strong communication), the retail landscape is ever-evolving. An adaptable approach and willingness to embrace new technologies will be beneficial.
• Pre-Employment Vetting: Be aware that some roles may be subject to pre-employment vetting, including potential DBS checks. Prompt completion of any required documentation is encouraged.

This Brand Sponsored Partner position offers a rewarding career within a respected and forward-thinking organization. By focusing on customer engagement, brand advocacy, and continuous improvement, you can make a significant contribution and pave the way for a fulfilling career within the John Lewis Partnership.