Business Assurance Manager (Assembly, Bristol, United Kingdom)

Unlocking Critical Communications: A Strategic Business Assurance Role with the Emergency Services Network (ESN)

This exceptional opportunity within BT's ESN Business Assurance team presents a compelling proposition for seasoned professionals looking to make a tangible impact on national security and public safety. As BT's commitment to delivering the Emergency Services Network (ESN) solidifies, this role places you at the forefront of assuring the accuracy and integrity of a mission-critical communication system that will serve 300,000 frontline emergency responders across the UK.

The ESN is not merely a technology upgrade; it's a strategic imperative, and your contribution will be instrumental in its success. This position offers a unique chance to leverage your expertise in a high-stakes environment, directly influencing the reliability and efficiency of services that are vital to our country's safety.

Key Advantages for Aspiring Candidates:

• Strategic Impact & National Significance: Be part of a project of immense national importance. Your work will directly contribute to the seamless operation of emergency services, ensuring they have the trusted communications they need to respond effectively.
• Cutting-Edge Technology & Innovation: Engage with one of the world's most advanced emergency service networks. You'll gain hands-on experience with sophisticated systems and contribute to their ongoing development and optimization.
• Career Development & Growth: BT is dedicated to fostering employee progress. This role offers significant opportunities for professional development, including world-class training and the chance to gain deep expertise in a specialized and highly sought-after field.
• Diverse & Inclusive Environment: Join an organization that values diversity and inclusion. BT is committed to creating an authentic workplace where everyone can thrive and contribute their unique perspectives.
• Attractive Benefits Package: Beyond a competitive salary and bonus, BT offers a comprehensive benefits package, including a strong pension scheme, life assurance, flexible working options, and an array of lifestyle benefits designed to support your well-being and financial security.
• Flexible Working: The role embraces a hybrid working model, offering a blend of in-office collaboration and remote flexibility, catering to modern work-life balance expectations.

Key Considerations for Your Career Path:

• Security Clearance Requirement: A minimum of BPSS clearance is required, with the possibility of undergoing further National Security Vetting (CTC, SC, or NPPV). Candidates should be prepared for and comfortable with this rigorous process.
• Depth of Expertise Required: The role demands a strong foundation in business assurance, risk management, compliance, and operational processes. Experience within the Telecoms or Utilities industries, particularly in areas like billing and contract management, will be highly beneficial.
• Stakeholder Engagement: You will be accountable for engaging with a wide range of senior stakeholders, both internal and external. Excellent communication and influencing skills are paramount for success.
• Problem-Solving & Analytical Acumen: This position involves intricate issue management, root cause analysis, and risk assessment. A proactive, analytical, and data-driven approach is essential for identifying improvement opportunities and driving change.
• Strategic Thinking: The ability to define, develop, and execute strategy, while translating operational insights into strategic recommendations, is a key requirement.

If you are a driven professional with a passion for ensuring the reliability of critical infrastructure and are eager to contribute to a project that safeguards our nation, this ESN Business Assurance role at BT offers a rewarding and impactful career trajectory. Embrace this opportunity to shape the future of emergency communications and advance your career within a leading global organization.