CHURCH'S Senior Client Advisor Brompton Road (London, GB)

Discover an Exceptional Career Opportunity with Church's

For discerning individuals passionate about luxury, heritage, and unparalleled craftsmanship, Church's presents a compelling career prospect. As a brand steeped in over a century of English tradition and recognized globally for its exquisite shoemaking, Church's, now under the esteemed Prada Group, invites you to become a vital part of its ongoing narrative of innovation and excellence.

Your Role as a Brand Ambassador

This position is far more than a sales role; it's an opportunity to embody the essence of Church's. You will serve as a crucial ambassador, communicating the brand's rich philosophy and values to a discerning clientele. Your primary objective will be to guide customers through the world of Church's, ensuring they receive an extraordinary and memorable luxury experience.

Key Advantages for Aspiring Professionals:

• Immerse Yourself in Luxury Heritage: Gain invaluable experience within a brand renowned for its deep historical roots and association with royalty. This is an opportunity to connect with a legacy of artisanal excellence.
• Develop Client Relationship Expertise: This role emphasizes building and nurturing long-lasting relationships with clients. You will hone your skills in understanding individual needs, fostering loyalty, and becoming a trusted advisor in the luxury space.
• Champion Timeless Craftsmanship: Become an expert in the unique designs and traditions of Church's footwear and accessories. Your passion for product and fashion will be a significant asset.
• Contribute to a Global Brand: As part of the Prada Group, you'll be contributing to a globally recognized luxury powerhouse, experiencing an international and dynamic work environment.
• Embrace Omni-Channel Retail: This role embraces a modern retail approach, integrating online and in-store experiences to provide a seamless customer journey.
• Foster a Collaborative Environment: Work within a team that values open communication, mutual support, and a shared commitment to exceptional client service. Diversity and inclusion are core to the company's ethos.
• Opportunities for Growth: The company is committed to the professional development of its people, valuing talent and passion as drivers of individual and collective success.

Key Considerations for Your Career Path:

• Client-Centric Approach: A genuine passion for placing the customer at the forefront of every interaction is essential. This involves creating a welcoming atmosphere, anticipating needs, and exceeding expectations.
• Sales Acumen and Ambition: While relationship building is key, a strong drive to achieve individual and team sales targets is paramount. This requires resilience, self-motivation, and a results-oriented mindset.
• Product and Trend Knowledge: Staying informed about current fashion trends, competitor activities, and possessing in-depth knowledge of Church's products will be critical to your success.
• Adaptability and Problem-Solving: The ability to handle customer concerns with grace and find effective solutions, collaborating with management when necessary, is a vital skill.
• Impeccable Presentation and Organization: Maintaining high standards for the shop floor, visual displays, and adhering to operational guidelines are integral to the luxury retail experience.

If you possess a keen interest in the world of luxury, a flair for sales, and a commitment to delivering exceptional customer experiences, this role at Church's offers a rewarding path for professional growth and the chance to be part of an iconic brand's continued success.