Campus Support Assistant

Discover a rewarding career path as a Campus Support Assistant at Edge Hill University, an institution committed to harnessing knowledge and delivering opportunity. This role offers a unique opportunity to be at the forefront of campus safety and student support, contributing to a vibrant and secure learning environment.

The Opportunity: A Vital Role in Campus Community

The Campus Support Assistant position is an integral part of the Facilities Management team, playing a crucial role in maintaining the safety and well-being of the university community. This is more than just a job; it's a chance to make a tangible difference in the lives of students and staff.

Key Responsibilities and Advantages for Your Career Growth:

• Frontline Reception and Security: You will be the first point of contact at key campus locations, providing a professional reception and security presence. This experience is invaluable for developing strong interpersonal skills, crisis management abilities, and a keen understanding of security protocols.
• Student Support and Wellbeing: A significant aspect of this role involves calmly and supportively assisting students, day or night. This includes responding to requests for help, and potentially intervening in wellbeing or alcohol-related incidents. This experience will foster empathy, resilience, and advanced problem-solving skills, highly transferable to many professions.
• Critical Incident Response: Monitoring and responding to critical alarms such as fire, intruder, and maintenance alerts is a core responsibility. This develops your ability to act decisively under pressure, manage risk effectively, and provide reassurance, skills that are highly sought after in diverse fields.

What Makes You Stand Out: Essential Skills and Desirable Attributes

This role is ideal for individuals who possess a natural composure and a proactive approach to safety and support. While direct experience within emergency services is beneficial, a strong aptitude for response-type tasks and a calm, professional demeanor are paramount.

• Essential: A calm and composed nature, a professional and supportive approach to diverse situations, and the ability to manage security operations with a reassuring presence are critical.
• Desirable: Experience with modern security operations, including CCTV systems, access control, patrol monitoring, and control room systems, will give you a competitive edge and enhance your technical expertise.

Rewarding Your Commitment: Benefits and Perks

Edge Hill University values its staff and offers a comprehensive package designed to support your overall well-being and career development:

• Health and Wellbeing: Enjoy discounted membership to state-of-the-art sport and leisure facilities. Access an employee assistance programme offering confidential counselling, legal and financial advice, and health and wellbeing resources.
• Financial Security: Automatic enrolment into the Local Government Pension Scheme, with a substantial employer contribution of 17.8%.
• Work-Life Balance: A unique holiday calculation system tailored for shift workers ensures fair and equivalent holiday entitlement, reflecting the 4-on, 4-off, 11-hour shift pattern. This demonstrates a commitment to understanding and accommodating the needs of their shift-based workforce.
• Career Development: Benefit from a wide range of development programmes designed to enhance your skills and advance your career within the university.
• Work Environment: Immerse yourself in a beautiful, award-winning on-campus working environment.
• Discounts: Take advantage of a staff benefits scheme offering discounts across high street brands, supermarkets, cinema tickets, and dining out.

Edge Hill University: A Legacy of Opportunity

Since 1885, Edge Hill University has been dedicated to creating life-changing opportunities through knowledge. Join an institution that is recognized for its transformative impact on students, staff, and the wider community. As The Times Higher Education notes, Edge Hill is "A great success story… an institution that improves and impresses year after year."

This is an exceptional chance to contribute to a dynamic campus community while developing a robust skill set and enjoying comprehensive benefits. If you are a proactive individual with a passion for safety and support, this role offers a compelling path for your career.