Christmas Customer Assistant - Food - Aylesford SF reference: 6231708240

Discover Your Next Opportunity: Customer Assistant (Foods) at M&S

Are you passionate about delivering exceptional customer experiences and have a keen interest in high-quality food products? Marks & Spencer is seeking dedicated individuals to join their Foods team as Customer Assistants. This role offers a fantastic chance to be a brand ambassador, contributing to a dynamic retail environment and making a tangible impact on customer satisfaction.

Key Advantages for Potential Candidates:

• Brand Immersion: Become an expert in M&S's renowned Food products, learning about new offerings and promotions to effectively guide and recommend to customers. This is an excellent opportunity for those who genuinely enjoy and want to deepen their knowledge of food.
• Customer-Centric Focus: The role is fundamentally about making customers feel valued. You'll be empowered to go above and beyond, providing remarkable service that fosters loyalty and a positive shopping experience.
• Digital Proficiency Development: M&S is at the forefront of digital innovation in retail. You'll gain hands-on experience with digital tools, such as the Sparks App and in-store devices, enhancing your digital skills and contributing to a seamless customer journey.
• Team Collaboration and Inclusivity: This position emphasizes the importance of teamwork and creating an inclusive store environment. You'll have the opportunity to support colleagues, contribute to a positive workplace culture, and engage with the local community.
• Adaptability and Flexibility: The retail landscape is constantly evolving, and this role will equip you with the skills to adapt and thrive in various store areas. This flexibility is crucial for both personal development and the smooth operation of the store.
• Structured Work Pattern: The advertised work pattern (Sunday 7:00 - 15:00, Thursday 7:00 - 15:00, Friday 7:00 - 15:00, Saturday 7:00 - 15:00) offers a consistent schedule, which can be beneficial for work-life balance and personal planning.
• Commitment to Inclusion: M&S is dedicated to fostering an inclusive environment and actively promotes diversity. They are open to discussing flexible working arrangements and are committed to providing reasonable adjustments throughout the recruitment process, ensuring a fair and transparent experience for all.

Key Considerations for Your Career Path:

• Proactive Engagement: The role requires you to be proactive in engaging with customers, understanding their needs, and anticipating their requirements. This is a chance to hone your interpersonal and problem-solving skills.
• Sales and Target Orientation: While customer service is paramount, you will also be expected to contribute to daily sales targets and leverage promotional opportunities. This offers valuable experience in performance-driven retail environments.
• Continuous Learning: M&S provides training to ensure you can utilize all digital tools and communication channels effectively. Embracing continuous learning and seeking feedback will be key to your success and growth within the company.
• Attention to Detail: Maintaining a clean and well-stocked store, along with precise customer interactions, requires a strong attention to detail. This is a fundamental skill that will serve you well in any professional capacity.
• Taking Ownership: The role encourages you to take accountability for your workload and manage your time efficiently. This develops independence and responsibility, vital traits for career advancement.

This Customer Assistant position at M&S is more than just a job; it's an opportunity to be part of a forward-thinking retail organization that values its people and its customers. If you are ready to embrace a role that offers development, a positive work environment, and the chance to make a real difference, then this opportunity is worth exploring.