Christmas Customer Assistant - Food Through The Night - Bluewater reference: 6254804323

Explore a Rewarding Role: Customer Service Colleague (Night Shift)

This opportunity presents a dynamic role focused on delivering an exceptional customer experience within a retail environment. If you are a driven individual with a passion for customer service and a knack for product promotion, this position could be an excellent next step in your career journey.

Key Advantages for Candidates:

• Lucrative Unsocial Hours Premium: Earn an additional £3 per hour for all hours worked between 10:00 PM and 6:00 AM. This significantly enhances your earning potential for the night shift.
• Customer-Centric Focus: This role places the customer at the heart of every interaction. You'll have the opportunity to make a real impact by championing products and actively contributing to customer satisfaction.
• Career Development through Training: You will receive comprehensive training to effectively utilize digital tools and communication channels, equipping you with valuable skills for the modern retail landscape.
• Building Product Expertise: Develop in-depth knowledge of the products, enabling you to confidently recommend and sell them, fostering a sense of mastery and contributing to sales targets.
• Contribute to Continuous Improvement: As the "face of the business" and the "voice of our customers," your feedback and insights will be instrumental in shaping and improving the shopping experience.
• Inclusive and Forward-Thinking Environment: Join a company committed to innovation, pushing boundaries in the retail industry, and fostering an inclusive culture where diversity is celebrated.
• Flexible Working Opportunities: The organization is committed to an active Inclusion, Diversity, and Equal Opportunities Policy and is open to discussing flexible working arrangements.

Key Considerations for Candidates:

• Working Pattern: The primary working pattern is Sunday from 10:00 PM to 7:00 AM. This role is ideally suited for individuals who thrive in or are comfortable with night shifts.
• Age Requirement: Due to health and safety regulations, candidates must be 18 years of age or older to be considered for this position.
• Peak Season Commitment: For operational reasons, successful candidates will be required to work up to full-time hours during the weeks commencing December 14th and December 21st. This is a crucial period for the business, and a commitment to these dates is essential.
• Proactive Engagement: Success in this role hinges on your ability to proactively engage with customers, understand their needs, and offer solutions. This requires confidence and excellent communication skills.
• Attention to Detail and Adaptability: Maintaining store standards, stocking shelves efficiently, and adapting to changing priorities are vital. A keen eye for detail and flexibility will be highly beneficial.

This role offers a unique opportunity to be a vital part of a customer-focused team, contributing to a positive shopping experience while benefiting from a competitive remuneration package and a supportive work environment. If you are ready to embrace the challenges and rewards of a night shift retail role and are committed to delivering excellence, we encourage you to explore this exciting opportunity further.