Christmas Customer Assistant - Food- Aylesford SF

Discover Your Next Career Move as an M&S Foods Customer Assistant

This role at Marks & Spencer offers an exciting opportunity for individuals passionate about delivering exceptional customer experiences and showcasing high-quality food products. As a Customer Assistant in the Foods section, you'll be at the forefront of the M&S brand, acting as a knowledgeable ambassador for our diverse range of delicious offerings.

Key Advantages for Your Career Path:

• Product Expertise Development: M&S is committed to equipping you with the knowledge needed to become a true expert in their Food products. This is a chance to deepen your understanding and build confidence in recommending and selling.
• Customer-Centric Role: If you thrive on making customers feel valued and enjoy going the extra mile, this position is ideal. You'll be empowered to provide "remarkable service" that leaves a lasting positive impression.
• Embrace Digital Innovation: In today's retail landscape, digital fluency is key. This role actively encourages and requires you to utilize M&S's digital tools, such as the Sparks App and in-store devices, to enhance the customer journey and your own efficiency.
• Teamwork and Inclusivity: M&S fosters a supportive and inclusive environment. You'll be part of a team where collaboration, respect for colleagues, and community engagement are highly valued.
• Adaptability and Versatility: The retail world is dynamic. This position offers the chance to develop your adaptability by working across different store areas and responding to evolving demands, making you a well-rounded retail professional.
• Contribution to a Leading Brand: Joining M&S means becoming part of a respected and forward-thinking retail leader that is actively shaping the future of the industry through digital transformation and a commitment to sustainability.

Key Considerations for Potential Candidates:

• Work Pattern: The role operates on a specific schedule, working from Sunday to Thursday, 7:00 AM to 3:00 PM. Candidates should assess if this fixed pattern aligns with their personal and professional commitments.
• Proactive and Hard-Working Ethos: M&S emphasizes a "roll up your sleeves" attitude and a willingness to go above and beyond. Candidates who are proactive, energetic, and dedicated to exceeding expectations will find this role rewarding.
• Customer Focus is Paramount: The primary purpose of this role is to deliver a great shopping experience. Success hinges on prioritizing the customer's needs and satisfaction above all else.
• Sales and Target Awareness: You will be expected to monitor and contribute to daily sales targets, promotions, and selling opportunities, requiring a results-oriented mindset.
• Feedback and Continuous Improvement: A willingness to receive, act upon, and actively seek feedback is crucial for growth within this role and at M&S.
• Flexibility in Responsibilities: While a core Foods role, candidates should be prepared to work effectively across various store areas, demonstrating flexibility and a capacity to adapt to different tasks as needed.

If you are driven by customer satisfaction, enjoy a fast-paced environment, and are eager to grow within a renowned retail organization, this M&S Foods Customer Assistant position presents a significant opportunity to advance your career in retail.