Christmas Customer Assistant - Food - Lisburn reference: 6253381701

Opportunity Review: Customer Assistant - Foods (M&S)

Embark on a rewarding career journey as a Customer Assistant within the esteemed Foods section at Marks & Spencer. This role offers a unique opportunity to become a brand ambassador for high-quality products, exceptional value, and outstanding customer service, contributing to an inspiring digital retail era.

Key Advantages for Your Career Path:

• Product Expertise & Passion: Develop a deep understanding and passion for M&S Food products, becoming a trusted advisor for customers. This specialization can be a valuable asset for future roles in retail, sales, or even food industry-related fields.
• Customer-Centric Development: This role is all about putting the customer first. You'll hone your skills in remarkable service, active listening, and needs assessment, which are transferable to any customer-facing profession and leadership roles.
• Digital Fluency: Become proficient in utilizing modern digital tools and in-store technology, such as the Sparks App. This digital confidence is increasingly vital across all industries and will enhance your employability in today's market.
• Teamwork & Inclusivity: Contribute to a positive and inclusive store environment, fostering strong relationships with colleagues. This experience cultivates essential soft skills like collaboration, empathy, and effective communication, crucial for career growth.
• Adaptability & Flexibility: The dynamic nature of retail demands adaptability. You'll gain valuable experience working across various store areas and responding to changing demands, making you a versatile and resilient candidate.
• Brand Representation: Represent a respected and established brand like M&S. This association can enhance your professional profile and open doors to future opportunities within the retail sector and beyond.
• Continuous Improvement: As the "voice of our customers," your feedback will directly influence business improvements. This provides a unique opportunity to influence operational strategies and demonstrate proactive problem-solving skills.

Key Considerations for Potential Candidates:

• Work Pattern: The advertised work pattern is part-time, specifically focusing on afternoon shifts from Sunday to Thursday, and Saturday afternoons. Candidates seeking full-time employment or different shift times should carefully consider if this aligns with their career goals and personal commitments.
• Proactive & Hands-On Approach: The role requires a willingness to "roll up your sleeves" and go "above and beyond." Candidates who thrive in environments where they are actively involved and take initiative will find this role particularly fulfilling.
• Sales & Target Focus: While customer service is paramount, there's an emphasis on monitoring and delivering daily sales targets and promotional opportunities. Candidates comfortable with performance-driven environments will be well-suited.
• Commitment to Feedback: The description highlights the importance of being open to and acting upon feedback. A proactive approach to seeking and utilizing feedback for continuous personal development is key.

Marks & Spencer is committed to pushing boundaries and creating an inclusive, inspiring digital era for retail. This role offers a chance to be part of that exciting transformation. If you are passionate about delivering exceptional customer experiences, possess strong interpersonal skills, and are eager to grow within a supportive and forward-thinking organization, this Customer Assistant position presents a significant opportunity to shape your career path.