Christmas Customer Assistant - Food Through The Night - Bluewater reference: 6254804395

Career Opportunity: Customer Service and Retail Operations Colleague

This exciting opportunity offers a chance to be a pivotal part of delivering exceptional customer experiences in a dynamic retail environment. If you are a motivated individual with a passion for customer service and a keen eye for detail, this role could be an excellent step in your retail career journey.

Advantages for Aspiring Professionals:

• Customer-Centric Focus: At its core, this role is about creating positive customer interactions. You'll have the opportunity to directly impact customer satisfaction by putting their needs first, championing products, and acting as the voice of the customer to drive improvements. This experience is invaluable for anyone looking to build a career in customer relations or management.
• Product Expertise Development: You will be provided with training to build strong product knowledge, enabling you to confidently sell and recommend our offerings. This skill development is crucial for career progression within the retail sector and beyond.
• Digital Skills Enhancement: The role emphasizes the utilization of digital tools and communication channels. This is a significant advantage in today's increasingly digital marketplace, equipping you with modern operational skills.
• Contribution to a Leading Brand: Joining a company committed to innovation and revolutionizing the retail industry offers a chance to be part of something significant. You'll contribute to a brand that is pushing boundaries in sustainability, speed, and inspiration.
• Performance-Based Incentives: The role offers an unsociable hours premium of £3 per hour for working between 22:00 and 06:00, providing an attractive financial benefit for those who work these shifts.
• Flexible Working Considerations: The organization is committed to inclusion and is happy to discuss flexible working arrangements, which can be a key factor for work-life balance and career sustainability.

Key Considerations for Your Career Path:

• Working Hours: The primary working pattern is Saturday nights from 22:00 to 07:00. Candidates should carefully consider if this nocturnal schedule aligns with their personal commitments and career aspirations. The unsociable hours premium is a direct reflection of this challenging but rewarding shift pattern.
• Age Requirement: Please note that due to health and safety regulations, applicants must be 18 years of age or older to be considered for this role.
• Seasonal Demand: Successful candidates will be expected to work up to full-time hours during the weeks of December 14th and 21st. This is a crucial period for the business, and a willingness to adapt to increased operational demands is essential.
• Proactive Engagement: Success in this role requires more than just completing tasks; it demands proactivity in engaging with customers, anticipating their needs, and actively seeking feedback to improve both individual performance and store operations.
• Adaptability and Teamwork: The ability to adapt to changing situations and build positive relationships through strong listening and communication skills are vital. This role is about being a supportive team member who contributes to a welcoming store environment.

This position is an excellent foundation for anyone looking to develop a strong skill set in customer service, retail operations, and product sales. By focusing on customer needs, embracing digital tools, and contributing to a forward-thinking brand, you can make a real impact and advance your career within the retail industry.