Christmas Customer Assistant - Food - Ulverston Simply Food reference: 6189529718

Opportunity Review: Customer Assistant - Foods Section at M&S

Are you a motivated individual with a passion for delivering exceptional customer experiences and a keen interest in high-quality food products? Marks & Spencer is seeking enthusiastic Customer Assistants to join their Foods section. This role offers a dynamic environment where you can become a true ambassador for a renowned brand, sharing your expertise and contributing to a positive shopping experience for every customer.

This position is ideal for those who thrive on direct customer interaction, enjoy being part of a supportive team, and are eager to develop their skills within the fast-paced retail sector. If you're looking for an opportunity to make a tangible impact and grow your career, this role at M&S could be your next exciting step.

Key Advantages for Candidates:

• Brand Ambassadorship: Become a key representative of the M&S brand, advocating for high-quality products and special offers. This is a fantastic opportunity to build your understanding and appreciation for a respected retailer.
• Customer-Centric Role: The core of this position revolves around delivering "remarkable service." You'll be empowered to make customers feel valued, fostering a rewarding environment for those who excel at building rapport and meeting needs.
• Product Knowledge Development: You'll have the chance to develop expert knowledge of M&S Food products, enabling you to confidently recommend and upsell, which can be a significant skill builder for your career.
• Digital Skill Enhancement: The role emphasizes digital confidence, requiring you to utilize in-store technology and apps like the Sparks App. This exposure will keep your digital skills current and relevant.
• Teamwork and Inclusivity: M&S places a strong emphasis on a positive and inclusive store environment. You'll be part of a team that supports each other and contributes to the local community.
• Flexibility and Adaptability: The retail environment is constantly evolving. This role will hone your ability to adapt to changing demands and work effectively across different store areas, a highly valuable trait in any profession.
• Commitment to Inclusion: M&S is dedicated to fostering an inclusive workplace and encourages flexible working. They are committed to providing reasonable adjustments during the recruitment process, demonstrating a genuine commitment to diversity.

Key Considerations for Your Career Path:

• Work Pattern: The schedule involves a rotating two-week pattern with a mix of weekday and weekend shifts, primarily in the afternoons and evenings. Candidates should carefully consider if this schedule aligns with their personal commitments and career goals.
• Proactive Approach: The description highlights the need to "roll your sleeves up, work hard and go above and beyond." This role requires a proactive and dedicated individual who is motivated to exceed expectations rather than simply completing tasks.
• Accountability for Targets: You will be responsible for monitoring and delivering on daily sales targets and promotions. This aspect of the role will help you develop a results-oriented mindset and hone your sales acumen.
• Continuous Learning: M&S provides training for digital tools and product knowledge. Embrace this opportunity for continuous learning to enhance your skillset and career progression within retail.
• Feedback and Growth: The role values individuals who are open to feedback and actively seek it. This indicates a culture that supports personal and professional development, encouraging you to take ownership of your growth.

This Customer Assistant role at M&S offers a compelling opportunity for individuals seeking to contribute to a customer-focused retail environment. By embracing the challenges and leveraging the advantages, candidates can significantly enhance their customer service skills, digital literacy, and overall retail expertise, paving the way for a successful career within the industry.