Christmas Customer Assistant - Food - Ulverston Simply Food reference: 6189529842

Discover Your Opportunity: Customer Assistant at M&S Foods

Are you a proactive individual with a passion for excellent customer service and a knack for product knowledge? This Customer Assistant role within the M&S Foods section offers a unique opportunity to become a vital part of a respected retail brand, contributing to a positive and inspiring shopping experience for every customer. If you thrive in a dynamic environment and are eager to grow your career in retail, this position could be an excellent stepping stone.

Key Advantages for Candidates:

• Become a Brand Ambassador: You'll have the chance to represent M&S, a brand synonymous with quality and trust. This is a fantastic opportunity to develop your understanding of premium food products and share your enthusiasm with a receptive customer base.
• Develop Essential Retail Skills: This role emphasizes hands-on experience in serving customers, maintaining store standards, and driving sales. You'll hone your skills in customer engagement, product recommendation, and visual merchandising.
• Embrace Digital Innovation: M&S is at the forefront of retail technology. You'll gain valuable experience using digital tools and in-store devices to enhance customer interactions and optimize store operations, making you a digitally confident and adaptable professional.
• Foster a Team-Oriented Environment: The position highlights the importance of teamwork, inclusivity, and mutual respect. You'll contribute to a supportive store culture and build positive relationships with colleagues.
• Opportunity for Flexibility and Growth: While specific shift patterns are outlined, M&S is committed to flexibility and offers opportunities for individuals to work across various store areas, adapting to the evolving retail landscape. This adaptability can pave the way for future career progression.
• Structured Training and Development: M&S is dedicated to providing the necessary training to equip you with the skills needed to succeed, including proficiency with digital tools and communication channels.

Key Considerations for Your Career Path:

• Work Pattern: The role involves early morning shifts, specifically:
  • Thursday: 05:00 - 09:00
  • Friday: 05:00 - 09:00
  • Saturday: 05:00 - 09:00
  This early start requires a high degree of personal organization and commitment.
• Age Restriction: Due to the early morning working hours, candidates must be 18 years or older to comply with health and safety legislation.
• Proactive Customer Engagement: Success in this role hinges on your ability to proactively engage with customers, understand their needs, and provide "remarkable service." This requires confidence, strong communication, and a genuine desire to help.
• Adaptability and Resilience: The retail environment can be fast-paced and demands flexibility. Being adaptable to changing situations and willing to "roll up your sleeves" is essential for excelling in this role.
• Product Knowledge Development: While training will be provided, a proactive approach to learning and retaining product information will be key to making effective recommendations and driving sales.
• Unsocial Premium: Please note that the additional £3.00 per hour unsocial premium is applied only to hours worked between 22:00 and 06:00. This specific role's primary hours fall outside of this premium period.

This Customer Assistant role at M&S Foods offers a compelling opportunity for individuals seeking to build a solid foundation in the retail industry. By embracing the challenges and opportunities presented, you can significantly enhance your customer service skills, digital literacy, and understanding of the retail sector, setting yourself up for continued success.