Christmas Customer Assistant - Food - Warren Park Ashford reference: 6253809939

Discover Your Opportunity: Customer Assistant - Foods at M&S

Are you passionate about exceptional customer service and keen to represent a renowned brand? Marks & Spencer is seeking dedicated individuals to join their Foods team as Customer Assistants. This role offers a unique opportunity to become a knowledgeable ambassador for M&S's high-quality products, driving sales through outstanding customer engagement.

This is more than just a retail role; it's a chance to be at the forefront of a customer-centric environment, where your contribution directly impacts the shopping experience. If you thrive on delivering value and making customers feel truly appreciated, this position could be the perfect next step in your career.

Key Advantages for Candidates:

• Brand Representation: Become a trusted voice for M&S Foods, recommending products and sharing your expertise. This is an excellent opportunity to build your brand ambassador skills.
• Customer-Centric Focus: The role emphasizes putting customers first, offering a deeply rewarding experience for those who excel at creating positive interactions and exceeding expectations.
• Skill Development: You'll receive comprehensive training, particularly in utilizing digital tools like the Sparks App and in-store devices. This enhances your digital confidence and ability to serve customers efficiently.
• Teamwork and Inclusivity: M&S fosters a supportive and inclusive store environment. You'll have the chance to collaborate with colleagues and contribute to a positive community atmosphere.
• Adaptability and Growth: The role encourages flexibility, allowing you to work across different store areas. This exposure can lead to a broader understanding of retail operations and personal adaptability.
• Career Progression: M&S is committed to innovation and digital transformation, presenting exciting opportunities for those looking to grow within a dynamic retail landscape.
• Additional Remuneration: A £3.00 per hour unsocial premium is applied for hours worked between 22:00 and 06:00, offering enhanced earning potential for late shifts.
• Peak Season Opportunity: Successful candidates will have the opportunity to work up to full-time hours during the critical weeks commencing 14th and 21st December, providing a valuable chance to gain intensive experience and contribute to a busy period.

Key Considerations for Your Career Path:

• Work Schedule: The core work pattern involves shifts on Fridays and Saturdays from 15:00 to 23:00. This consistent weekend schedule is ideal for those seeking a structured work-life balance with a focus on evening hours.
• Age Requirement: Due to the late-night working hours, this role is exclusively for individuals aged 18 and over. This is in line with health and safety regulations and ensures a safe working environment for all colleagues.
• Proactive Engagement: Success in this role hinges on proactively engaging with customers, understanding their needs, and making informed recommendations. Candidates who are naturally outgoing and enjoy problem-solving will thrive.
• Product Knowledge: A willingness to learn and develop expert knowledge of M&S Food products is essential. Candidates who are curious and enjoy sharing information will find this aspect particularly rewarding.
• Digital Proficiency: While training is provided, a foundational comfort with digital tools and devices will be beneficial for quickly adapting to the role's requirements.
• Flexibility: The retail environment is dynamic. Being adaptable and able to effectively transition between different tasks and store areas is a key requirement.

Marks & Spencer is at the forefront of revolutionizing the retail industry. This Customer Assistant role is a fantastic entry point to contribute to this exciting future, develop valuable skills, and become an integral part of a trusted and admired brand. If you're ready to embrace a challenging yet rewarding career in retail, we encourage you to apply.