Christmas Customer Assistant - Food - Warren Park Ashford reference: 6253810367

M&S Customer Assistant - Foods Section: A Comprehensive Opportunity Review

This opportunity to join the M&S team as a Customer Assistant in the Foods section presents a dynamic role for individuals passionate about delivering exceptional customer experiences. If you're looking to build a career in retail and thrive in a customer-centric environment, this position offers valuable experience and development.

Advantages for Potential Candidates:

• Become a Brand Ambassador: This role places you at the forefront of the M&S brand, allowing you to champion high-quality products and share your enthusiasm with customers. You'll develop strong product knowledge and hone your ability to make compelling recommendations.
• Develop Essential Retail Skills: You'll gain hands-on experience in customer service, sales target achievement, store upkeep, and stock management. The emphasis on proactive customer engagement will significantly enhance your interpersonal and sales skills.
• Embrace Digital Transformation: M&S is committed to a digital future, and this role will see you utilize in-store digital tools and the Sparks App. This experience will equip you with valuable digital literacy, a highly sought-after skill in today's retail landscape.
• Foster Teamwork and Inclusivity: The role emphasizes being a strong team player, contributing to a positive and inclusive store environment. You'll learn the importance of supporting colleagues and contributing to the wider community.
• Career Development and Flexibility: M&S offers a supportive environment for growth. While this specific role has set evening hours, the company's commitment to inclusivity and flexible working suggests potential for future career progression and diverse opportunities within the organization.
• Competitive Compensation: The role offers a base rate with an additional unsociable hours premium, recognizing the commitment required for late-night working.

Key Considerations for Your Career Path:

• Work Pattern and Flexibility: The core work pattern involves evening shifts (Monday: 15:00-23:00). It's important to note the requirement for full-time availability during specific peak periods (weeks commencing 14th and 21st December). Candidates must be 18 years or older due to the late-night working hours and health and safety legislation.
• Adaptability and Proactivity: The retail environment is fast-paced. Success in this role requires a proactive approach, a willingness to "roll up your sleeves," and the ability to adapt to changing demands across various store areas.
• Customer-Centric Mindset: The primary focus is on delivering an exceptional customer experience. Candidates who genuinely enjoy interacting with people and are motivated by making customers feel valued will excel.
• Commitment to Excellence: A strong work ethic, attention to detail, and a commitment to delivering high-quality service are paramount. The ability to act on feedback and manage your own workload efficiently will be beneficial.
• Digital Aptitude: While training is provided, a foundational comfort with digital tools will allow you to integrate quickly and effectively into the role.

This Customer Assistant position at M&S is more than just a job; it's an opportunity to contribute to a respected brand, develop a robust skill set, and be part of a team shaping the future of retail. If you're an adaptable, customer-focused individual ready to embrace a dynamic work environment, we encourage you to explore this exciting prospect.