Christmas Customer Assistant - Food - Warren Park Ashford reference: 6253810193

Embark on a rewarding career journey with Marks & Spencer (M&S) as a Customer Assistant in our vibrant Foods section. This role offers a unique opportunity to become a true ambassador for M&S, celebrated for its high-quality products, exceptional value, and unparalleled customer service. If you possess a genuine passion for food and a desire to share your knowledge with customers, this position could be the perfect stepping stone in your retail career.

Advantages for Potential Candidates:

• Become a Brand Champion: Immerse yourself in the world of M&S Foods, gaining in-depth knowledge of our extensive product range. You'll have the exciting opportunity to recommend new arrivals and seasonal delights, directly influencing the customer's shopping experience.
• Develop Remarkable Service Skills: This role places a strong emphasis on delivering outstanding customer service. You will learn to anticipate customer needs, offer personalized recommendations, and ensure every shopper feels valued, building skills highly transferable across the retail sector.
• Embrace a Dynamic Environment: M&S is at the forefront of retail innovation, and this role requires an adaptable and proactive individual. You'll have the chance to work across various store areas, gaining a comprehensive understanding of retail operations.
• Leverage Digital Tools: In today's retail landscape, digital confidence is key. You'll become proficient in utilizing M&S's digital tools, such as the Sparks App and in-store devices, to enhance customer service and streamline product availability.
• Foster Teamwork and Inclusivity: A core aspect of this role is contributing to a positive and inclusive store environment. You'll collaborate with colleagues, build strong working relationships, and support the local community, developing valuable interpersonal and teamwork skills.
• Career Growth and Development: M&S is committed to developing its employees. You will receive training to excel in your role and potentially open doors to future opportunities within the organization.
• Competitive Compensation: The role includes a valuable unsocial hours premium of +£3.00 per hour for any hours worked between 22:00 and 06:00, reflecting the dedication required for these shifts.

Key Considerations for Your Career Path:

• Early Morning Shifts: This position involves working early mornings, specifically on Saturdays (03:00–11:45), Mondays (03:00–11:00), and Tuesdays (03:00–11:00). This work pattern is a crucial aspect of the role and necessitates a willingness to adapt your schedule. Please note that due to health and safety legislation, applicants must be 18 years or older.
• Flexibility and Adaptability: The retail environment is fast-paced and ever-changing. Successful candidates will need to be comfortable working across different store areas and readily adapting to shifting priorities and demands.
• Commitment to Excellence: M&S prides itself on quality and customer satisfaction. This role requires a dedicated individual who is willing to "roll their sleeves up," work hard, and consistently go above and beyond to meet daily sales targets and promotional goals.
• Product Knowledge Acquisition: While passion is essential, actively building and maintaining expert product knowledge will be key to your success in making informed recommendations and driving sales.
• Seasonal Demands: Be prepared for increased operational requirements during peak periods, such as the weeks commencing 14th and 21st December, where working up to full-time hours may be expected.

This Customer Assistant role at M&S is more than just a job; it's an opportunity to grow within a reputable and forward-thinking retail organization. If you are a dedicated, customer-focused individual with a passion for food and a drive for excellence, this could be the perfect place to launch or advance your career.