Christmas Customer Assistant - Food - Warren Park Ashford reference: 6253810553

M&S Customer Assistant - Foods Section: A Premier Opportunity for Aspiring Retail Professionals

This role at Marks & Spencer presents a compelling opportunity for individuals passionate about delivering exceptional customer experiences and showcasing high-quality food products. As a Customer Assistant in the Foods section, you'll be at the forefront of the M&S brand, embodying its commitment to quality, value, and customer satisfaction.

Key Advantages for Candidates:

• Brand Ambassadorship: Become a trusted advisor and advocate for M&S's renowned Food products. This role allows you to develop and leverage your product knowledge, sharing your enthusiasm with a discerning customer base.
• Customer-Centric Environment: M&S places a strong emphasis on putting customers first. You'll be empowered to provide "remarkable service," ensuring every shopper feels valued and leaves with a positive impression.
• Dynamic Retail Experience: The role demands energy and a proactive approach. You'll be encouraged to "roll up your sleeves" and go the extra mile, contributing to a vibrant and efficient store environment.
• Digital Integration: Develop and hone your digital skills by utilizing in-store devices and customer-facing apps like the Sparks App. This is a fantastic opportunity to stay ahead in a digitally evolving retail landscape.
• Teamwork and Inclusivity: M&S fosters a collaborative and inclusive culture. You'll have the chance to contribute to a positive store atmosphere, supporting colleagues and demonstrating respect for the local community.
• Flexibility and Adaptability: The retail sector is fast-paced. This role will build your ability to adapt to changing demands, working effectively across different areas of the store.
• Career Development: M&S is committed to leading the retail industry through innovation. This position offers exposure to a forward-thinking organization, ideal for those looking to make a tangible impact.
• Attractive Compensation: Beyond the standard hourly rate, the role includes a valuable + £3.00 p/h unsocial premium for hours worked between 22:00 and 06:00, recognizing the commitment required for early morning shifts.

Key Considerations for Candidates:

• Work Pattern: The primary shift is Saturday: 03:00-11:00. This early start requires a dedication to early morning work.
• Seasonal Demand: Be aware that there will be an increased workload during the weeks commencing 14th and 21st December, with the expectation of working up to full-time hours to meet operational demands.
• Age Restriction: Due to the early morning nature of the role and relevant health and safety legislation, applicants must be 18 years of age or older.
• Product Knowledge: While training is provided, a genuine interest and willingness to learn about M&S Food products will be a significant asset.
• Proactive Engagement: Success in this role hinges on proactively interacting with customers, anticipating their needs, and offering solutions.

Guidance for Your Career Path:

This Customer Assistant role is an excellent stepping stone for individuals aspiring to build a career in retail. It provides a solid foundation in customer service, product merchandising, and operational efficiency. The emphasis on digital literacy and adaptability makes it particularly relevant for those seeking to thrive in the modern retail environment. For individuals who are naturally customer-focused, enjoy a fast-paced setting, and are eager to represent a well-respected brand, this opportunity offers significant potential for growth and development within the M&S organization.

In essence, if you are a proactive, customer-centric individual ready to embrace early mornings and contribute to a dynamic retail experience, this M&S Customer Assistant position offers a rewarding path for career advancement.