Christmas Customer Assistant - Food - Warren Park Ashford reference: 6253810615

M&S Customer Assistant: A Glimpse into an Exciting Retail Opportunity

Are you passionate about delivering exceptional customer experiences and have a knack for food? Marks & Spencer is offering an engaging role as a Customer Assistant within their bustling Foods section. This position presents a unique opportunity for individuals eager to represent a beloved brand, champion high-quality products, and contribute to a dynamic retail environment. Let's delve into what makes this role stand out and what potential candidates should consider as they navigate their career path.

Key Advantages for Aspiring Candidates:

• Brand Ambassadorship: Become the face of M&S Foods, actively recommending new products and sharing your enthusiasm for their quality and value. This is a chance to develop strong brand knowledge and communication skills.
• Customer-Centric Focus: The role emphasizes putting customers first, ensuring they feel valued through remarkable service. This experience is invaluable for developing strong interpersonal skills and a deep understanding of customer needs.
• Digital Proficiency Development: You'll utilize in-store digital tools and the Sparks App to enhance the customer journey. This hands-on experience with retail technology is increasingly important in today's job market.
• Team Collaboration and Inclusivity: M&S is committed to fostering a great, inclusive store environment. This role provides an excellent opportunity to develop teamwork, support, and respect for colleagues and the community.
• Adaptability and Flexibility: The retail landscape is ever-changing, and this role encourages adaptability. You'll gain valuable experience working across different areas of the store, honing your ability to manage varied demands.
• Product Knowledge Expansion: Grow your expertise in M&S Food products, enabling you to provide informed recommendations and contribute to sales targets.
• Commitment to Inclusion: M&S actively promotes an inclusive, diverse, and equal opportunities environment. This commitment extends to their recruitment process, welcoming conversations about flexible working and offering support for reasonable adjustments.

Key Considerations for Your Career Path:

• Early Morning Work: The primary work pattern involves early mornings, specifically Tuesdays from 03:00 to 11:00. Candidates should be comfortable and able to commit to these hours. Due to health and safety legislation, applicants must be 18 years or older.
• Seasonal Workload: Be aware that during the weeks commencing 14th and 21st December, there will be an operational requirement for candidates to work up to full-time hours. This presents an excellent opportunity to maximize earnings and gain intensive experience during a key retail period.
• Unsocial Hours Premium: A + £3.00 per hour unsocial premium is applied specifically to hours worked between 22:00 and 06:00. While the core shift is early morning, understanding this premium can be beneficial for assessing overall compensation potential.
• Proactive Engagement: Success in this role hinges on being proactive. This includes not only serving customers efficiently but also actively engaging with them to understand their needs, making recommendations, and going above and beyond.
• Accountability and Self-Management: Taking accountability for planning and managing your own workload efficiently is crucial. This role encourages the development of strong organizational and time-management skills.

This Customer Assistant role at M&S offers a rewarding experience for individuals who are motivated, customer-focused, and ready to embrace the challenges and opportunities of the retail sector. By understanding the advantages and key considerations, potential candidates can make an informed decision about how this opportunity aligns with their personal career aspirations.