Christmas Customer Assistant - Food - Warren Park Ashford reference: 6253810677

M&S Foods Customer Assistant Opportunity: A Closer Look

Embark on a rewarding career journey with Marks & Spencer as a Customer Assistant in our vibrant Foods section. This role offers a unique opportunity to become a brand ambassador, connecting with customers and championing the exceptional quality and value M&S is renowned for. If you have a passion for food, a knack for customer service, and thrive in a dynamic retail environment, this could be the perfect fit for you.

Key Advantages for Aspiring Candidates:

• Develop In-Demand Retail Skills: This position is designed to hone your abilities in customer engagement, product knowledge, and efficient service delivery. You'll learn to proactively assist customers, recommend products, and ensure a seamless shopping experience.
• Embrace Digital Transformation: Become proficient in utilizing modern retail technologies, including the M&S Sparks App and in-store digital tools. This experience is invaluable for staying ahead in today's digitally-driven retail landscape.
• Be Part of a Welcoming Team: M&S fosters an inclusive and supportive store environment. You'll have the opportunity to build positive relationships with colleagues, contribute to a great team dynamic, and be a valued member of the local community.
• Career Growth Potential: While this role focuses on customer service, the experience gained in understanding M&S products, operations, and customer needs can serve as a strong foundation for future growth within the retail sector.
• Competitive Compensation: Beyond the standard hourly rate, the role offers an additional £3.00 per hour unsocial premium for hours worked between 22:00 and 06:00, acknowledging the late-night working schedule.

Key Considerations for Your Career Path:

• Work Schedule: The primary work pattern is Friday from 15:00 to 23:00. Please note that due to operational requirements, there will be an expectation to work up to full-time hours during the weeks commencing 14th and 21st December. This flexibility is important for seasonal demands.
• Age Requirement: Due to the late-night working hours and relevant health and safety legislation, applicants must be 18 years of age or older.
• Adaptability is Key: The retail environment is ever-changing. This role requires a willingness to be flexible and adapt to working across various store areas and responding to shifting demands.
• Proactive Approach: Success in this role hinges on a proactive mindset – rolling up your sleeves, working hard, and going above and beyond to deliver exceptional customer service and maintain store standards.
• Commitment to Continuous Improvement: M&S values feedback. Candidates who are open to receiving and acting upon feedback, and who actively seek it, will find this role particularly rewarding.

This Customer Assistant role at M&S offers more than just a job; it's an opportunity to contribute to a beloved brand, develop essential retail competencies, and be part of an inclusive and forward-thinking organization. If you are ready to take on a role that is both challenging and immensely satisfying, we encourage you to explore this exciting prospect.