Christmas Customer Assistant - Food - Warren Park Ashford reference: 6253810739

Embark on a Rewarding Career as an M&S Customer Assistant - Foods Division

Are you a motivated individual with a passion for high-quality food and exceptional customer service? Marks & Spencer is seeking enthusiastic individuals to join our Foods division as a Customer Assistant. This role offers a unique opportunity to become a brand ambassador, deeply engaging with M&S's renowned products and contributing to a positive shopping experience for every customer.

What the Role Entails:

• Championing M&S Products: Become an expert in our extensive range of food products, confidently recommending new items and sharing your knowledge to delight customers.
• Delivering Remarkable Service: Go above and beyond to ensure customers feel valued and supported throughout their shopping journey, embodying the M&S commitment to excellence.
• Embracing Digital Tools: Leverage in-store technology and applications like the Sparks App to enhance customer interactions and ensure product availability.
• Fostering Teamwork and Inclusivity: Contribute to a positive and inclusive store environment, supporting colleagues and demonstrating respect for the local community.
• Adapting to Retail Dynamics: Be flexible and adaptable, thriving in a fast-paced retail setting and confidently working across various store areas.
• Driving Sales and Standards: Play a key role in maintaining store cleanliness, ensuring shelves are well-stocked, and contributing to sales targets through proactive customer engagement.

Key Advantages for Candidates:

• Develop Product Expertise: Gain in-depth knowledge of premium food products, enhancing your understanding and appreciation of quality.
• Customer-Centric Growth: hone your customer service skills in a respected retail environment, building valuable experience in client relations.
• Digital Proficiency: Become adept at using modern retail technology, a highly transferable skill in today's digital landscape.
• Inclusive and Supportive Culture: M&S is committed to fostering an inclusive and diverse workplace where everyone is valued and respected.
• Career Advancement: This role provides a strong foundation for a career within the retail sector, with opportunities for growth and development within a leading brand.
• Flexible Working Opportunities: M&S is committed to exploring flexible working arrangements to support work-life balance.

Important Considerations for Your Career Path:

• Work Pattern: The primary shift pattern involves working on Saturdays from 03:00 to 11:00.
• Peak Season Support: Please note that successful candidates will be required to work up to full-time hours during the weeks commencing 14th and 21st December due to operational needs. This period is ideal for those looking to maximise their earnings and contribute during a busy trading season.
• Age Requirement: Due to the early morning start times and associated health and safety regulations, applicants must be 18 years of age or older.
• Unsocial Hours Premium: An additional premium of £3.00 per hour is applied to any hours worked between 22:00 and 06:00. This offers a financial incentive for those working overnight shifts.
• Physical Demands: The role requires a willingness to be hands-on, undertake physical tasks, and maintain a high level of energy and commitment throughout your shifts.

This role is more than just a job; it's an opportunity to be part of a brand that values its people and its customers. If you are ready to roll up your sleeves, embrace a dynamic work environment, and contribute to a legacy of excellence, we encourage you to apply. Take this chance to shape your career with M&S and make a tangible impact.