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Job at Marks & Spencer in Greenhithe, Kent
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Christmas Customer Assistant - Instore Bakery Early Morning - Bluewater reference: 6253597856

Job at Marks & Spencer in Greenhithe, Kent

An Exciting Retail Opportunity Focused on Customer Experience and Product Knowledge

This role presents a unique opportunity for individuals passionate about delivering exceptional customer service and eager to become product experts. If you thrive in a dynamic retail environment and enjoy building connections with people, this position could be an excellent step in your career progression.

Key Advantages for Potential Candidates:

  • Develop Strong Customer-Centric Skills: The core of this role is about putting the customer first. You'll hone your ability to understand customer needs, offer personalized recommendations, and ensure a positive shopping experience, skills highly valued across many industries.
  • Become a Product Champion: You'll gain in-depth knowledge of the products offered, enabling you to effectively sell and recommend them. This expertise not only enhances your contribution to the team but also builds your confidence and understanding of consumer behavior.
  • Contribute to Continuous Improvement: As the "voice of the customer," your feedback will be instrumental in shaping the business's future. This offers a chance to have a tangible impact and see the results of your insights.
  • Embrace Digital Transformation: The role involves utilizing digital tools and communication channels. This is a fantastic chance to enhance your digital literacy and adapt to modern retail practices, a critical skill in today's evolving marketplace.
  • Flexible Working Pattern: The specified working hours offer a structured schedule that can be beneficial for those seeking to balance work with other commitments.
  • Opportunity for Expanded Hours: During peak periods (weeks commencing 14th and 21st December), there's an opportunity to work up to full-time hours, which can be advantageous for candidates looking to maximize their earnings or gain intensive experience.
  • Inclusive and Supportive Environment: The organization is committed to an active Inclusion, Diversity, and Equal Opportunities Policy, fostering a welcoming environment for all. They are also open to discussing flexible working arrangements and will make efforts to accommodate reasonable adjustments during the recruitment process.

Key Considerations for Your Career Path:

  • Age Requirement: Please note that due to health and safety regulations, applicants must be 18 years or older.
  • Shift Structure: The working pattern operates on a two-week rotation with specific evening and weekend shifts. Candidates should carefully review the provided schedule to ensure it aligns with their personal circumstances and career goals.
  • Commitment to Excellence: The role requires a high level of customer service, attention to detail, and a proactive approach. Candidates who are self-motivated and committed to delivering excellent work will find this role rewarding.
  • Adaptability and Learning: Success in this role hinges on your ability to adapt to changing situations, actively seek and implement feedback, and learn new skills, particularly regarding product knowledge and digital tools.
  • Teamwork and Relationship Building: While individual performance is important, the ability to build positive relationships and listen effectively to colleagues and customers is crucial for a collaborative and successful team dynamic.
  • Seasonal Demands: Be aware of the potential for increased working hours during specific peak trading periods, particularly in December, as highlighted in the description.

This role is an excellent foundation for anyone looking to build a career in retail, customer service, or sales. It offers a blend of hands-on experience, skill development, and the chance to be part of a forward-thinking retail organization.

ID 1253145 Sectors:
in Greenhithe, Kent, England
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