Complaints manager job in Epsom

... health and safety, ensuring this is promoted and adhered to Handling complaints and breakdowns in service to meet customer expectations Working with colleagues to ensure work is arranged, prioritised and completed in an efficient manner Building relationships with internal and external stakeholders and ensure the customer is our main focus. Skills and experiences: To ensure full compliance w

... health and safety, ensuring this is promoted and adhered to Handling complaints and breakdowns in service to meet customer expectations Working with colleagues to ensure work is arranged, prioritised and completed in an efficient manner Building relationships with internal and external stakeholders and ensure the customer is our main focus Skills and experiences: To ensure full compliance wi

... out clientelling initiatives • Proactively manage any customer complaints to ensure client relationship is maintained with positive outcome • Act as a strong team motivator, promoting team spırıt through effective communication, and cultivating a positive and energetic environment, even to the eyes of the Client • Encourage the exchange of information within the team and proactively de

... and commercial value for the bank. Job Description JOB TITLE: Manager, Brand Partnerships LOCATION(S): London, Bristol or Halifax HOURS: Full-time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time at an office hub mentioned above. About this opportunity Lloyds Banking Group Brand, Marketing & Experience Team (BMX) has recently

... and contributes to BT becoming more valuable and resilient. The Manager – Controls & Assurance supports the overall governance, maintenance and continuous improvement of the BT policies and key control framework, including delivery of centralised testing of Key Controls. What you'll be doing Design: Deliver projects to continually improve the design of Policies, Standards and Key Control

... Investor Services business aims to provide institutional asset managers with an end-to-end service proposition for all their banking needs: the Custody, Fund Services and Execution Services businesses are key enablers and differentiators for Citi.Custody: provides securities settlement and clearing, safekeeping, and asset servicing to institutional clients through a proprietary sub-custody net

About the Opportunity Job Type: Permanent Application Deadline: 02 July 2025 Title Manager, Internal Audit (Investment Services and Solutions) Department Internal Audit - Investment Services & Solutions (ISS) Location UK Reports To Head of Audit - ISS (Or delegate) Level 5 We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved t

... around the world to your local favorite around the corner. Title: Manager, Project Management Location: London, GRB The payments strategic project manager is responsible for leading and overseeing projects that align with the payments organization strategic goals. This role involves not only managing the day-to-day tasks of a project but also ensuring that the project contributes to the long-t

... to ensure working at the Regional Office.Help investigate customer complaints.Record and co-ordinate Electricity Guaranteed Standards.Record annual leave and other absence.Communicate with Field Staff and update systems with timely information from site.Liaison with Local Authorities regarding NRSWA and Section 74 issues.Communicate with contactors to ensure compliance with section 74 of the N

... customers and to give advises; Take ownership of resolving Client complaints liaising with the line manager and Client Service team, when necessary; Operate with the highest level of care and respect for the Products; Utilize Company digital tools actively to offer a complete and integrated luxury experience; Host and conduct customer appointments either in presence or leveraging technology to

... is desirable Administration experience Experience dealing with complaints Excellent communication skills Proven experience of delivering customer services to an exceptionally high standard IT Literate Flexible Organisation and attention to detail Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our healt

... customers and to give advises; Take ownership of resolving Client complaints liaising with the line manager and Client Service team, when necessary; Operate with the highest level of care and respect for the Products; Utilize Company digital tools actively to offer a complete and integrated luxury experience; Host and conduct customer appointments either in presence or leveraging technology to

... testing. Make sure strong systems of learning from adverse events, complaints, audit assurance and regulatory findings are identified, embedded, shared across the organisation and monitored to improve the quality and safety of services. Promote incident reporting systems across clinical services and ensure incidents are being reported, action taken, and outcomes monitored within the services a

... customers and to give advises; Take ownership of resolving Client complaints liaising with the line manager and Client Service team, when necessary; Operate with the highest level of care and respect for the Products; Utilize Company digital tools actively to offer a complete and integrated luxury experience; Host and conduct customer appointments either in presence or leveraging technology to

... customers and to give advises; Take ownership of resolving Client complaints liaising with the line manager and Client Service team, when necessary; Operate with the highest level of care and respect for the Products; Utilize Company digital tools actively to offer a complete and integrated luxury experience; Host and conduct customer appointments either in presence or leveraging technology to

... customers and to give advises; Take ownership of resolving Client complaints liaising with the line manager and Client Service team, when necessary; Operate with the highest level of care and respect for the Products; Utilize Company digital tools actively to offer a complete and integrated luxury experience; Host and conduct customer appointments either in presence or leveraging technology to

... Associate Director will coordinate EBRD management’s response to complaints and concerns from external stakeholders regarding project environmental, social and human rights impacts. Accountabilities and Responsibilities Establish and maintain a central registry of environmental, social and human rights concerns and complaints reported to EBRD management. Develop and oversee a proces

... and support the Personal Data Review Panel on personal data-related complaints. Advise on IT and business projects with respect to InfoSec and privacy risks. Maintain risk registers, provide ongoing risk analysis, and contribute to risk mitigation plans. Support completion and review of Privacy Impact Assessments (PIAs) and Data Protection Impact Assessments (DPIAs). Manage BAU activities, inc

... customers and to give advises; Take ownership of resolving Client complaints liaising with the line manager and Client Service team, when necessary; Operate with the highest level of care and respect for the Products; Utilize Company digital tools actively to offer a complete and integrated luxury experience; Host and conduct customer appointments either in presence or leveraging technology to

... customers and to give advises; Take ownership of resolving Client complaints liaising with the line manager and Client Service team, when necessary; Operate with the highest level of care and respect for the Products; Utilize Company digital tools actively to offer a complete and integrated luxury experience; Host and conduct customer appointments either in presence or leveraging technology to