Complaints manager job in Potters Bar

... health and safety, ensuring this is promoted and adhered to Handling complaints and breakdowns in service to meet customer expectations Working with colleagues to ensure work is arranged, prioritised and completed in an efficient manner Building relationships with internal and external stakeholders and ensure the customer is our main focus. Skills and experiences: To ensure full compliance w

... health and safety, ensuring this is promoted and adhered to Handling complaints and breakdowns in service to meet customer expectations Working with colleagues to ensure work is arranged, prioritised and completed in an efficient manner Building relationships with internal and external stakeholders and ensure the customer is our main focus Skills and experiences: To ensure full compliance wi

... as adoption rates, usage patterns, customer satisfaction (including complaints), and revenue generation to assess the product's performance against set goals.Assistant Vice President ExpectationsConsult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.Identify ways to mitigate risk and developing new policies/procedures in support of the contr

... out clientelling initiatives • Proactively manage any customer complaints to ensure client relationship is maintained with positive outcome • Act as a strong team motivator, promoting team spırıt through effective communication, and cultivating a positive and energetic environment, even to the eyes of the Client • Encourage the exchange of information within the team and proactively de

... out clientelling initiatives • Proactively manage any customer complaints to ensure client relationship is maintained with positive outcome • Act as a strong Staff motivator, promoting team spırıt through effective communication, and cultivating a positive and energetic environment, even to the eyes of the Client • Encourage the exchange of information within the team and proactively

... around the world. Field Inventory and Capital Equipment Manager At Boston Scientific, you will have the opportunity to put your expertise into practice by delivering breakthrough services and solutions that create value for patients, customers and employee. You will be part of an agile and high performing team committed to advance science for life. That’s why we say that a career w

... & Customer Minutes Lost, network risk, and customer complaints • Ensure that all workers engaged on the projects / portfolio of projects are fully aware of all safety and environmental requirements • Develop the project execution plan and present project governance approval papers Qualifications: • Experience managing construction and engineering projects of values in the region of

... and contributes to BT becoming more valuable and resilient. The Manager – Controls & Assurance supports the overall governance, maintenance and continuous improvement of the BT policies and key control framework, including delivery of centralised testing of Key Controls. What you'll be doing Design: Deliver projects to continually improve the design of Policies, Standards and Key Control

... Investor Services business aims to provide institutional asset managers with an end-to-end service proposition for all their banking needs: the Custody, Fund Services and Execution Services businesses are key enablers and differentiators for Citi.Custody: provides securities settlement and clearing, safekeeping, and asset servicing to institutional clients through a proprietary sub-custody net

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... health and safety, ensuring this is promoted and adhered to Handling complaints and breakdowns in service to meet customer expectations Working with colleagues to ensure work is arranged, prioritised and completed in an efficient manner Included in an out of hours rota as supervisor contact a minimum of once every 9 weeks Skills and experiences: To ensure full compliance with health and safe

... Proven experience of administration relating to customer service and complaints Previous experience analysing and diagnosing problems and implementing effective solutions Proven knowledge of relevant regulations, legislation and good practice Knowledge of housing management/debt collection and related issues Ability to work independently in community Travel is a requirement of the role, theref

... ownership of actions Taking ownership and involvement for raised complaints, especially where errors are concerned and understands and leads the team with regard to how they impact team and business KPIs And any experience of these would be really useful Strong verbal and written communication skills and enjoys mentoring others with a passion for developing their skills A positive leader with

... to give a holistic response where require with experience of resolve complaints and difficult enquiries with first interaction and to become Champions and is empowered in first contact resolution (FCR) And any experience of these would be really useful Excellent verbal and written communication skills with a polite and professional telephone manner Proactively looks for how to do the best job

... audit team. Administration and inputting of data for customer complaints, KPI reports and analytical data to support the technical systems team when required. Administration and completion of projects to assist in the compliance of the Quality Management System. Administration and completion of the nutritional verification schedule. General office duties, e.g. filing / archiving, laminating of

... internal audits/investigations (eg; Quality Investigations, customer complaints and vendor complaints) and recommend corrective and preventative actions (and follow up on the implementation of those recommendations). About You: You will be a Qualified Person (QP) – this is key to delivery in this role. Your QP qualification must be recognized in the UK. As this role is multi-faceted and c

... in audits/investigations (eg; Quality Investigations, customer complaints and vendor complaints) and recommend corrective and preventative actions (and follow up on the implementation of those recommendations). About You: You will be a Qualified Person (QP) – this is key to delivery in this role. Your QP qualification must be recognized in the UK. As this role is multi-faceted and collabo

... of incidents including impact assessments, security breach response, complaints, claims or notifications, and responding to subject access requests (SARs).Working with designated privacy law attorneys across the Citi's offices and, where necessary, outside counsel to help advise on local data privacy law issues.Promoting effective work practices, working as a team member, and showing respe

... repeat visits and customer loyalty • Resolving customer complaints promptly and successfully by investigating problems, developing solutions and making appropriate recommendations to the store management • Playing an active role in replenishing stock according to company procedures and policies • Maintaining effective stock controls to ensure continued stock supply and ensure st

... repeat visits and customer loyalty • Resolving customer complaints promptly and successfully by investigating problems, developing solutions and making appropriate recommendations to the store management • Playing an active role in replenishing stock according to company procedures and policies • Maintaining effective stock controls to ensure continued stock supply and ensure st