Customer Assistant - Christmas reference: R-184459

This is a fantastic opportunity for individuals looking to immerse themselves in the festive spirit and contribute to the renowned customer experience at John Lewis & Partners during the bustling Christmas season. As a Temporary Customer Assistant, you'll be more than just an employee; you'll be a valued Partner, playing a key role in creating magical moments for customers.

Advantages for Candidates:

• Be Part of Something Special: Join a diverse team and contribute to the iconic Christmas atmosphere John Lewis is known for. This role offers a chance to be part of a truly memorable retail period.
• Attractive Hourly Rate: Earn a competitive hourly wage of £13.00.
• Enhanced Earning Potential: For those working between 22:00 and 06:00 and enrolled in the Enhanced Hours Premium arrangements, there's an additional Night Premium of £3.50 per hour, significantly boosting earnings for late-night shifts.
• Flexible Working Options: A variety of full-time and part-time contracts are available, ranging from 15 to 37.5 hours per week, accommodating different lifestyle needs and commitments. This includes opportunities for early starts, evenings, and weekend working.
• Comprehensive Training: John Lewis & Partners invests in its Partners. You'll receive full training, including digital learning modules and hands-on on-the-job experience, ensuring you feel confident and well-supported in your role.
• Career Development Potential: While primarily temporary until early January 2026, there's a possibility of permanent roles becoming available, offering a stepping stone into a long-term career within the employee-owned Partnership.
• Unique Employee-Owned Culture: Experience the benefits of working for the UK's largest employee-owned business. As a Partner, you'll share in the responsibilities, rewards, and successes of the company, fostering a strong sense of belonging and contribution.

Key Considerations for Candidates:

• Temporary Nature of the Role: The majority of these positions are temporary, concluding in early January 2026. Candidates seeking long-term employment should explore the possibility of permanent roles.
• Varied Working Hours: Be prepared for a flexible schedule that includes early starts, evenings, and weekends. The role operates between 06:00 and 19:10, so discuss any specific availability needs during the interview process.
• Fast-Paced Environment: The shop floor during the Christmas season is dynamic and demanding. Candidates should be comfortable working in a busy, hands-on environment.
• Pre-Employment Vetting: Some roles may require pre-employment checks, including potential DBS (Disclosure and Barring Service) checks for successful candidates. Be prepared to complete vetting documents promptly.
• Application Timeline: Interviews commence from September 15th, and vacancies can close early if a high volume of applications is received. Applying promptly is highly recommended.
• Essential Skills: Basic IT literacy and strong communication skills are essential. While prior customer-facing experience is a bonus, it's not a prerequisite as comprehensive training will be provided.

This role is an excellent opportunity to gain valuable retail experience, contribute to a beloved brand during its most exciting period, and understand the unique benefits of being part of an employee-owned business. If you are customer-focused, adaptable, and eager to embrace the festive season, this could be an ideal position to enhance your career path.