Customer Assistant - Food - Summertown Simply Food reference: 6204114272

Embark on a Rewarding Career with M&S as a Customer Assistant in Foods

Are you passionate about quality food and dedicated to providing exceptional customer experiences? Marks & Spencer is seeking enthusiastic individuals to join their esteemed Foods team as a Customer Assistant. This role offers a unique opportunity to become a true brand ambassador, deeply knowledgeable about M&S's high-quality products and exciting value offers.

In this position, you will be at the forefront of customer interaction, making them feel valued and appreciated with every visit. You'll have the chance to recommend new and popular food items, ensuring a memorable shopping journey for everyone.

Key Advantages for Aspiring Candidates:

• Be a Product Champion: Develop in-depth knowledge of M&S Food products, allowing you to confidently advise and assist customers.
• Customer-Centric Role: Your primary focus will be delivering remarkable service, putting customers' needs first and exceeding their expectations.
• Embrace Digital Innovation: Become proficient in utilizing M&S's digital tools, such as the Sparks App and in-store devices, to enhance the shopping experience and ensure product availability.
• Foster a Positive Team Environment: Contribute to an inclusive and supportive store atmosphere, working collaboratively with colleagues and respecting the community.
• Develop Adaptability: Gain valuable experience by working across various store areas, seamlessly adapting to the dynamic retail landscape.
• Career Growth Opportunities: M&S is committed to pushing boundaries in the retail industry and offers exciting opportunities for those looking to grow within a forward-thinking organization.
• Commitment to Inclusion: Join a company that actively promotes Inclusion, Diversity, and Equal Opportunities, ensuring a welcoming environment for all.

Key Considerations for Your Career Path:

• Work Pattern: This role involves specific evening shifts, typically from Sunday to Tuesday, 18:00 - 22:00. Candidates should assess if this schedule aligns with their personal commitments and career aspirations.
• Proactive Engagement: Success in this role requires a proactive approach to customer service, anticipating needs and going the extra mile to ensure satisfaction.
• Attention to Detail: Maintaining cleanliness, ensuring shelves are well-stocked, and accurately monitoring sales targets are crucial aspects of the role.
• Continuous Learning: The position emphasizes building product knowledge and staying updated on promotions and selling opportunities, requiring a commitment to ongoing learning.
• Adaptability and Teamwork: The ability to work effectively in a team, communicate clearly, and adapt to changing situations are essential for success and personal development.
• Digital Fluency: While training will be provided, a foundational comfort with digital tools will be beneficial for enhancing customer service.

This Customer Assistant position at M&S Foods is more than just a job; it's an opportunity to build a career in a dynamic and customer-focused environment. If you are ready to take on a role that rewards dedication, passion, and a commitment to excellence, we encourage you to explore this exciting prospect.