Customer Assistant - Christmas reference: R-184463

Seasonal Customer Assistant Opportunity at John Lewis & Partners: Embrace the Festive Magic!

As the festive season approaches, John Lewis & Partners invites you to be part of an extraordinary experience. This is a fantastic opportunity for enthusiastic individuals to join their team as a Seasonal Customer Assistant, contributing to the magical atmosphere that makes Christmas at John Lewis so special. If you are passionate about delivering exceptional customer service and thrive in a dynamic retail environment, this role could be the perfect fit for you.

Advantages for Potential Candidates:

• Be Part of a Cherished Brand: Join one of the UK's most respected and beloved retail brands. As a Partner, you'll contribute to the renowned quality, service, and customer experience that John Lewis is famous for.
• Attractive Compensation & Night Premium: The role offers a competitive hourly rate of £12.40. For those working specific night shifts (22:00 - 06:00) from October 5th onwards, an additional Night Premium of £3.50 per hour is available for those enrolled onto Enhanced Hours Premium arrangements, significantly boosting your earning potential during this period.
• Flexible Working Arrangements: Various part-time positions are available, offering flexibility with hours ranging from 11 to 28 hours per week, including weekend shifts. This allows for a good work-life balance, even during the busy festive season.
• Comprehensive Training & Support: John Lewis & Partners invests in its people. You will receive full training, encompassing digital learning and on-the-job support, ensuring you feel confident and well-equipped to excel in your role.
• Career Development Potential: While primarily temporary, there is a possibility of permanent roles becoming available. This seasonal position can serve as a valuable stepping stone, offering experience within a large, employee-owned organization.
• Inclusive and Diverse Environment: You'll be working as part of a diverse team where you are encouraged to be yourself. This fosters an environment of belonging and mutual respect.
• Employee Ownership: As part of the UK's largest employee-owned business, you'll experience a unique working culture where everyone shares in the responsibilities and rewards.

Key Considerations for Your Career Path:

• Seasonal Nature of the Role: Most positions are temporary, concluding in early January 2026. This is ideal for individuals seeking engaging work during the peak Christmas period.
• Fast-Paced Environment: The retail setting during Christmas is inherently busy. Candidates should be prepared for a dynamic and varied workload.
• Customer-Centric Approach: A core aspect of this role is delivering exceptional customer service. A proactive, friendly, and helpful attitude is essential.
• Team Collaboration: Flexibility and willingness to support colleagues across different shop functions (e.g., till operations, stock management, merchandising) are highly valued.
• Basic IT Literacy: While not requiring advanced technical skills, candidates should be comfortable with basic computer functions for training and daily tasks.
• Application Timing: Due to potential early closure of vacancies, it is highly recommended to apply as soon as possible to avoid disappointment.
• Vetting Requirements: Some roles may be subject to pre-employment vetting, including potential DBS checks. Candidates should be prepared to complete these promptly if required.

This Seasonal Customer Assistant role at John Lewis & Partners offers more than just a temporary job; it's an opportunity to immerse yourself in the festive spirit, develop valuable retail skills, and gain experience within a unique employee-owned business. If you are looking to make a difference during the most wonderful time of the year, we encourage you to explore this exciting prospect.