Customer Assistant - Christmas reference: R-184549

Seasonal Customer Assistant - A Festive Opportunity at John Lewis & Partners

The festive season at John Lewis & Partners is a truly special time, characterized by a magical atmosphere and the dedication of our Partners in helping customers find the perfect gifts. If you're seeking a dynamic and rewarding temporary role, this opportunity as a Seasonal Customer Assistant could be an excellent fit for your career path.

Key Advantages for Candidates:

• Be Part of Something Special: Contribute to the renowned customer service that John Lewis & Partners is famous for during its busiest and most enchanting period.
• Competitive Compensation: Earn a base rate of £12.40 per hour, with the potential for additional earnings. If you join from October 5th and work between 22:00 and 06:00, you'll receive a Night Premium of £3.50 per hour.
• Flexible Working Arrangements: A variety of full-time and part-time positions are available, with contracts ranging from 12 to 37.5 hours per week. This offers flexibility to accommodate different lifestyle needs, including early starts, evenings, and weekend work.
• Comprehensive Training: John Lewis & Partners provides full training, incorporating both digital learning and on-the-job support. This ensures you feel confident and well-equipped to excel in your role from day one.
• Supportive and Inclusive Environment: As part of a diverse team, you'll be encouraged to be yourself. The Partnership fosters an environment where everyone is valued and can thrive.
• Potential for Future Opportunities: While primarily temporary until early January 2026, there is a possibility of permanent roles becoming available for outstanding candidates.
• Employee Ownership: Experience the unique environment of the UK's largest employee-owned business. As a Partner, you share in the responsibilities and rewards of ownership, contributing to the company's success.

Key Considerations for Your Career Path:

• Customer-Centric Approach: This role is ideal for individuals who are passionate about delivering exceptional customer service. You'll be expected to engage customers, understand their needs, and proactively resolve queries.
• Dynamic and Fast-Paced Environment: The shop floor can be busy and varied. Success in this role requires adaptability and a willingness to support the wider team with tasks such as till operations, stock replenishment, and general shop maintenance.
• Essential Skills: Basic IT literacy and strong communication skills are essential. These are fundamental for effective interaction with customers and the use of internal systems.
• Desirable Experience: While not essential, previous experience in a customer-facing role or in merchandising and product displays would be beneficial and can enhance your contribution.
• Flexible Availability: The nature of seasonal retail means you should be prepared for varied working hours, including early mornings, evenings, and weekends, between 06:00 and 21:00.
• Prompt Application: Vacancies can close early due to high interest. It is recommended to apply as soon as possible to avoid missing out on this opportunity.
• Pre-Employment Vetting: Be aware that some roles may require pre-employment vetting, which could include DBS checks for successful candidates. You will be informed of this during the recruitment process.

This role offers a fantastic chance to gain valuable retail experience within a prestigious brand, contribute to a memorable Christmas for customers, and be part of an employee-owned organization. If you are looking for a temporary position that offers growth, a positive working environment, and the chance to make a real difference, this Seasonal Customer Assistant opportunity at John Lewis & Partners is definitely worth exploring.