Customer Assistant - Visual Merchandising - Leamington Shopping Park reference: 6204538514

## Opportunity Review: Visual Merchandiser at M&S

This opportunity within Marks & Spencer's Clothing & Home section presents a compelling role for individuals passionate about fashion, visual storytelling, and delivering exceptional customer experiences. As a Visual Merchandiser, you'll be at the forefront of bringing our stylish products to life, influencing trends, and directly impacting the customer's journey through the store.

Advantages for Your Career Path:

• Develop Strong Visual Merchandising Expertise: This role offers a fantastic platform to hone your skills in creating impactful visual displays, styling mannequins, and implementing window concepts. You'll gain hands-on experience in applying visual merchandising principles to drive sales and enhance brand perception.
• Become a Trend Influencer: By championing stylish products and the latest trends, you'll cultivate a keen eye for commercial fashion and develop an understanding of what resonates with customers. This is invaluable for anyone looking to build a career in retail fashion.
• Embrace Digital Integration: The emphasis on digital confidence, particularly with tools like the Sparks App, signals a forward-thinking retail environment. You'll gain experience in leveraging technology to improve customer service and operational efficiency, a crucial skill in today's market.
• Cultivate Excellent Customer Service Skills: The core purpose of the role is to deliver a great shopping experience. You'll learn to serve and sell brilliantly, understand customer needs, and proactively engage, building strong relationships and a customer-centric mindset.
• Foster Teamwork and Adaptability: Working collaboratively with colleagues and demonstrating flexibility across various store areas are key components. This will strengthen your interpersonal skills, your ability to contribute to an inclusive environment, and your capacity to thrive in a dynamic retail setting.
• Gain Comprehensive Retail Knowledge: You'll be exposed to various aspects of store operations, including sales targets, promotions, product knowledge, and efficient task completion. This holistic understanding is a significant advantage for career progression within the retail sector.

Key Considerations for Candidates:

• Specific Working Pattern: The role involves a set working schedule, including early mornings and weekend shifts (Wednesday 07:00-11:00, Friday 14:00-20:30, Saturday 08:00-14:30). Candidates should ensure this schedule aligns with their personal commitments and career aspirations.
• Hands-On and Proactive Approach: The description highlights the need to "roll your sleeves up, work hard and go above and beyond." This role requires a proactive, energetic, and results-oriented individual who is not afraid of practical tasks and is committed to maintaining high standards consistently.
• Commitment to Continuous Learning: Ownership of personal learning and development is encouraged, with access to digital learning solutions. Candidates who are self-motivated and eager to expand their skills will find this role particularly rewarding.
• Adaptability to Change: The retail environment is constantly evolving. Candidates should be comfortable with change, able to recover quickly from its impact, and ready to adapt to new demands and ways of working.
• Strong Communication and Relationship Building: While technical skills are important, the ability to communicate effectively, build positive relationships with colleagues and customers, and contribute to a supportive team environment are equally crucial.

This Visual Merchandiser role at M&S offers a rewarding opportunity for individuals eager to combine their passion for fashion with practical retail skills. By excelling in this position, you can significantly contribute to the customer experience, develop a robust skillset in visual merchandising and customer engagement, and pave the way for future growth within a respected retail brand.