Customer Assistant reference: 620626

Discover Your Opportunity: Lidl Customer Assistant Role

This is an exciting opportunity to join a dynamic and collaborative team as a Lidl Customer Assistant. If you're looking for a role where no two days are the same, where you can directly impact the customer experience, and where there are clear pathways for career growth, this position warrants serious consideration.

Lidl is a company that values its employees, fostering a supportive environment where individuals are encouraged to contribute their unique skills. As a Customer Assistant, you'll be at the forefront of the in-store experience, ensuring that customers receive excellent service while contributing to the smooth operation of the store.

Key Advantages for Aspiring Candidates:

• Competitive Remuneration: The role offers an attractive hourly pay rate of £13.00 to £13.95, with enhanced rates for bank holidays (£2.00 per hour additional) and nights (£3.50 per hour additional). This demonstrates a commitment to fair compensation and recognising extra effort.
• Generous Holiday Entitlement: With 30-35 days of holiday per year (pro rata), this position offers a fantastic work-life balance, allowing you to recharge and pursue personal interests.
• Employee Benefits: A 10% in-store discount and a pension scheme are provided, contributing to your financial well-being and offering tangible savings on your shopping.
• Career Progression: Lidl prides itself on supporting employee growth. With dedicated training and development, you can thrive in your retail role and explore opportunities to become a specialist in areas like Freshness, Non-Food, or Bakery. This is an excellent foundation for a long-term career in retail.
• Varied and Engaging Work: The responsibilities are diverse, ranging from restocking shelves and operating tills to assisting customers and merchandising products. This ensures a stimulating and non-monotonous work environment.
• Supportive Team Culture: The description emphasizes a collaborative and supportive team atmosphere. This is ideal for individuals who enjoy working with others and contributing to a shared success.
• Commitment to Diversity and Inclusion: Lidl actively promotes diversity, equity, and inclusion, making it an environment where everyone is welcomed and respected, regardless of their background.

Key Considerations for Your Career Path:

• Shift Flexibility: The contract offers various shifts, with hours between 15-20 per week. Candidates should assess their ability and willingness to work early mornings or late evenings to align with the operational needs of the store.
• Pace and Environment: This is a fast-paced retail environment. Successful candidates will need to demonstrate the ability to work efficiently, adapt to changing priorities, and maintain a positive attitude under pressure.
• Customer-Centric Approach: A passion for providing excellent customer service is paramount. Candidates should be comfortable interacting with the public, answering queries, and going the extra mile to ensure customer satisfaction.
• Proactive and Driven Mindset: The role requires individuals who are proactive, driven, and eager to contribute to the store's success. This includes taking initiative in tasks such as baking fresh goods or merchandising.
• Commitment to Standards: Maintaining the cleanliness, tidiness, and organization of the store is a key aspect of the role. This requires attention to detail and a commitment to upholding company standards.
• Background Checks: Please note that employment is conditional upon satisfactory references and, if requested, a Disclosure and Barring Service check.

If you are a motivated individual with a passion for retail, a strong work ethic, and a desire to be part of a supportive and growing organisation, this Lidl Customer Assistant role presents a rewarding opportunity to build and advance your career.