Customer Delivery Driver, Supermarket Assistant reference: R-184929

Review: Customer Delivery Driver - Waitrose & Partners, Brighton

This opportunity at Waitrose & Partners in Brighton offers a unique chance to be at the forefront of delivering quality produce and exceptional customer service. As a Customer Delivery Driver, you'll be more than just a delivery person; you'll be an ambassador for the cherished Waitrose brand, embodying their ethos of passionate Partners serving food lovers.

Advantages for Potential Candidates:

• Be Part of an Employee-Owned Business: A significant advantage of joining the John Lewis Partnership is the opportunity to become a Partner. This means you'll share in the ownership and rewards of the UK's largest employee-owned business, fostering a sense of belonging and direct impact on success.
• Customer-Centric Role: This position places a strong emphasis on customer interaction. You'll have the chance to build rapport, provide excellent service, and directly contribute to customer satisfaction, which can be incredibly rewarding.
• Variety in Your Work: While your primary focus will be deliveries, the role also includes supporting the wider shop team with essential tasks like stock replenishment and housekeeping. This variety can prevent monotony and offer opportunities to learn different aspects of the retail operation.
• Potential for Enhanced Earnings: The introduction of a "Night Premium" for hours worked between 22:00 and 06:00 (for those enrolled on Enhanced Hours Premium arrangements) presents an attractive financial incentive for those who work unsociable hours.
• Structured Work Schedule: The role is advertised with specific working hours (Fridays and Saturdays 13:15 to 21:15), providing a clear structure for your week and contributing to a manageable work-life balance.
• Focus on Development and Belonging: The John Lewis Partnership champions a culture where individuals can "THRIVE" and grow both personally and collectively. This suggests a supportive environment that values its Partners.

Key Considerations for Your Career Path:

• Driving Licence Requirements: A full, valid B-Category UK manual driving licence with no more than 6 points is a non-negotiable requirement. Ensure your licence meets this standard.
• Physical Demands: The role involves the physical requirements of lifting crates and moving cages. Candidates should be comfortable with these aspects to perform the duties effectively.
• Independent Working: While part of a friendly team, a significant portion of your role will involve independent work on the road. Self-motivation and adaptability are key skills for success.
• Customer Service Excellence: Exceptional customer service is paramount. Candidates with a natural inclination for positive interaction and a desire to go the extra mile will excel.
• IT Literacy: Basic IT skills are required, likely for route planning or communication.
• Age Restriction: Due to the nature of the role, applicants must be 18 years or older.
• Pre-Employment Vetting: Be aware that some roles may be subject to pre-employment vetting, which could include DBS checks. This is standard practice for many customer-facing roles and should not deter applicants.
• Commitment to Brand Values: This role is ideal for individuals who resonate with the Waitrose brand and are enthusiastic about delivering quality and excellent service.

This Customer Delivery Driver position at Waitrose & Partners in Brighton is a fantastic opportunity for individuals seeking a role that combines independent driving with meaningful customer interaction, all within a supportive and employee-owned business structure. By understanding these advantages and key considerations, you can better assess if this role aligns with your career aspirations and personal strengths.