Customer Delivery Driver, Supermarket Assistant reference: R-189534

## Opportunity Review: Customer Delivery Driver (Waitrose & Partners) This review offers a comprehensive overview of the Customer Delivery Driver position at Waitrose & Partners, designed to help prospective candidates understand the unique advantages and key considerations of this role.

Embark on a rewarding career path as a Customer Delivery Driver with Waitrose & Partners, a unique opportunity to blend your passion for quality produce with exceptional customer service. This role goes beyond simple delivery; it's about embodying the Waitrose ethos of "passionate Partners serving food lovers" and being a vital link between our cherished brand and our valued customers.

• Become a Partner, Not Just an Employee: As part of the John Lewis Partnership, you'll be a co-owner, sharing in both the responsibilities and the rewards of the UK's largest employee-owned business. This ownership model fosters a strong sense of community and shared purpose.
• Meaningful Customer Interaction: You'll be the face of Waitrose on the road, building rapport with customers, assisting them with their shopping, and leaving a positive, lasting impression. Your role is crucial in creating loyal customers through trust and excellent service.
• Competitive Compensation with a Night Premium: In addition to your contractual pay of £13.39 hourly, there's an attractive Night Premium of £3.50 per hour for all hours worked between 22:00 and 06:00, offering a significant earning potential for those working these shifts.
• Supportive Team Environment: While much of your time will be spent independently on the road, you'll also be an integral part of a friendly and welcoming shop team, contributing to daily tasks like stock replenishment and housekeeping, ensuring the efficient and productive running of the store.
• Flexibility and Work-Life Balance: This is a permanent, part-time position (15 hours) with varied hours typically across Sunday and Monday between 14:00 - 22:00. The Partnership actively supports flexible working arrangements, and discussions about your preferences can be had during the interview process.
• Career Growth and Development: The John Lewis Partnership is committed to the growth of its Partners, both individually and collectively. While this role offers immediate satisfaction, the internal culture encourages learning and development opportunities.

• Essential Driving Requirements: A full, valid B-Category UK manual driving licence with no more than 6 points is mandatory. Thorough understanding and adherence to vehicle safety checks and road compliance are paramount.
• Physical Demands: The role involves the physical aspects of lifting crates and moving cages, so candidates should be comfortable with these requirements.
• Independent and Self-Motivated: While teamwork is valued, a significant portion of your role will be spent working independently. Adaptability and strong self-motivation are key to success.
• Customer Service Focus: Exceptional customer service skills are at the heart of this role. Your ability to be personable, trustworthy, and genuinely helpful will be a significant factor in your effectiveness.
• IT Literacy: Basic IT skills are required for route planning and other operational tasks.
• Age Requirement: Due to the nature of the role and associated working hours, candidates must be 18 years or older.
• Vetting Procedures: Be aware that some roles are subject to pre-employment vetting, which may include DBS checks. Any requirements will be clearly communicated during the recruitment process.

This Customer Delivery Driver role offers a fantastic opportunity to join a well-respected, employee-owned business, contributing directly to customer satisfaction while enjoying the benefits of a supportive and rewarding work environment. If you are a conscientious driver with a commitment to excellent service and are looking for a role where you can truly make a difference, this position at Waitrose & Partners is certainly worth exploring.