Customer Delivery Driver reference: R-183974

Discover a Rewarding Career as a Customer Delivery Driver with Waitrose & Partners

Are you a customer-focused individual with a passion for delivering exceptional service? Waitrose & Partners is seeking dedicated Customer Delivery Drivers to join their purpose-built Customer Fulfilment Centre (CFC) in Coulsdon. This is an exciting opportunity to be at the forefront of delivering high-quality Waitrose produce and the renowned Partner-led service directly to customers' homes across London and surrounding areas.

What Awaits You in this Role?

As a Customer Delivery Driver, you will be more than just a delivery person; you'll be a crucial ambassador for the Waitrose brand. Your primary focus will be ensuring a positive and trustworthy experience for every customer, building rapport and offering assistance with their shopping. This role offers a unique blend of independent work on the road and collaborative teamwork within the CFC.

Key Responsibilities and Daily Flow:

• Route Planning: Efficiently check and plan your delivery routes for the day.
• Vehicle Safety: Conduct thorough vehicle safety checks, ensuring full compliance with road and health and safety regulations.
• Brand Ambassador: Represent Waitrose with professionalism and a commitment to outstanding customer service.
• Customer Interaction: Actively engage with customers, offering assistance and fostering trust through excellent service.
• Team Support: Contribute to the wider CFC team by assisting with general shopkeeping tasks as needed.

Advantages for Your Career Path:

• Be Part of Something Special: Join the UK's largest employee-owned business, the John Lewis Partnership. As a Partner, you share in the ownership, responsibilities, and rewards of a highly respected organization.
• Competitive Compensation: Earn an attractive hourly rate of £14.96.
• Flexible Working: The role offers both part-time (22.5 hours/week) and full-time (37.5 hours/week) contracts, with various shift patterns available to support work-life balance. Discuss your preferred schedule with the hiring manager.
• Comprehensive Training: While previous driving experience is a plus, Waitrose provides all the necessary training to ensure you excel in your role, including any specific knowledge required for chilled vehicle operations.
• Career Growth: As part of the Partnership, there are opportunities for development and progression within a supportive and innovative retail environment.
• Meaningful Work: Contribute to a business driven by a purpose to build a happier world through excellent retail and service.

Key Considerations for Aspiring Candidates:

• Driving Licence Requirements: A full, valid B-Category UK manual driving licence with no more than 6 points is essential.
• Physical Demands: The role involves physical activity, including lifting crates, walking up staircases, and moving cages. Candidates should be comfortable with these requirements.
• Age Requirement: Applicants must be 18 years or older.
• Customer Service Prowess: Exceptional customer service skills are paramount to success in this role.
• Vetting Procedures: Be aware that some roles may be subject to pre-employment vetting, which could include background checks. You will be informed of any requirements during the recruitment process.
• Timeliness: Applications are encouraged as soon as possible, as vacancies can close early due to high demand.

This Customer Delivery Driver position offers a fantastic opportunity to embark on a fulfilling career within a unique and supportive employee-owned business. If you are a driven individual who values customer satisfaction and enjoys being part of a forward-thinking organization, we encourage you to explore this exciting prospect.