Customer Delivery Driver reference: R-185385

Embark on a rewarding career journey as a Customer Delivery Driver with Waitrose & Partners, a role that places you at the heart of delivering exceptional quality and service directly to customers' homes. This opportunity, based at a state-of-the-art, purpose-built Customer Fulfilment Centre (CFC) in Coulsdon, offers a unique blend of individual responsibility and collective ownership within the UK's largest employee-owned business.

Advantages for Aspiring Candidates:

• Be Part of a Unique Ownership Model: As a Partner in the John Lewis Partnership, you're not just an employee; you're a co-owner. This means you share in the company's success and rewards, fostering a strong sense of belonging and contribution.
• Competitive Pay and Incentives: Receive a competitive hourly rate of £14.96, with an attractive Night Premium of £3.50 per hour for any time worked between 22:00 and 06:00 (effective from October 5th). This offers a significant advantage for those seeking to maximise their earnings.
• Structured Training and Development: While prior experience in driving or with chilled vehicles is a bonus, Waitrose & Partners provides comprehensive training to ensure you can perform at your best. This commitment to development allows you to excel in your role.
• Focus on Customer Service Excellence: This role is ideal for individuals who thrive on direct customer interaction. You'll be the face of Waitrose, building trust and rapport, and making a tangible difference in customers' daily lives.
• Career Path and Flexibility: The role offers varied hours, including full and part-time options across seven days, catering to different lifestyle needs. The Partnership also supports flexible working arrangements, which can be discussed during the interview process, promoting a healthy work-life balance.
• Modern Working Environment: Work from a purpose-built CFC equipped with bespoke technology designed to enhance efficiency and service delivery, ensuring you have the tools to succeed.

Key Considerations for Your Career Path:

• Essential Driving Requirements: A full, valid B-Category UK manual driving licence with no more than 6 penalty points is mandatory. This demonstrates a commitment to safe and responsible driving.
• Physical Demands: The role involves physical activity, including lifting crates, navigating staircases, and moving cages. Candidates should be prepared for these demands and comfortable with the physical requirements of the job.
• Customer-Centric Mindset: Success in this role hinges on excellent customer service skills. A genuine desire to help customers and build positive relationships is paramount.
• Brand Ambassadorship: As a representative of the Waitrose brand, you’ll be expected to uphold its reputation for quality and service while on the road.
• Team Collaboration: While your primary focus is delivery, the ability to support the wider CFC team with general tasks fosters a collaborative and supportive work environment.
• Age Requirement: Due to the nature of the role, candidates must be 18 years or older.
• Pre-Employment Vetting: Be aware that some roles may be subject to pre-employment vetting, which could include DBS checks. Prompt completion of any required vetting documents is encouraged to avoid delays.

This Customer Delivery Driver position at Waitrose & Partners offers more than just a job; it's an opportunity to join a forward-thinking, employee-owned organisation that values its Partners and prioritises exceptional service. If you possess a strong work ethic, a passion for customer care, and a desire to be part of a business with a unique and rewarding culture, this role could be a significant step in your career development.