Customer Team Leader reference: 1058268

Embark on a fulfilling career journey with Co-op as a Customer Team Leader! This permanent, part-time role offers a competitive hourly rate of £13.99 and the potential for regular overtime, providing a stable foundation for your professional growth.

As a Customer Team Leader, you'll be at the heart of the store, not only delivering exceptional customer service but also playing a vital role in coaching and supervising Customer Team Members. This position is perfect for individuals who are passionate about leading by example, fostering a positive team environment, and deputising for the Store Manager, ensuring the smooth operation of the store.

Key Advantages for Candidates:

• Career Development: Co-op is committed to your growth. You'll receive dedicated support for personal development and career progression, along with full, paid training to equip you with the skills needed to excel.
• Exceptional Benefits Package: Beyond the competitive pay, enjoy a generous 36 days of holiday (pro-rata), a pension scheme with up to 10% Co-op contributions, and a substantial 30% discount on all Co-op products.
• Wellbeing Focus: Co-op prioritizes your wellbeing. Access virtual healthcare services for your family, including GP appointments, eye care, and mental health support, alongside a 24/7 employee assistance service. The Wagestream app offers financial wellbeing by allowing you access to a percentage of your earned pay.
• Meaningful Work: Be part of an organization with a rich history of over 175 years, dedicated to making things fairer for its members and communities. Your role contributes to this impactful mission.
• Flexibility and Predictability: While shifts are varied, including early mornings, afternoons, late evenings, and weekends, rotas are shared three weeks in advance and accessible via your mobile, allowing for better personal planning.

Key Considerations for Your Career Path:

• Leadership Potential: This role is ideal for those looking to develop their leadership skills. You'll gain hands-on experience in coaching, supervising, and managing team dynamics.
• Customer-Centric Approach: A genuine care for customer needs is paramount. You'll be instrumental in creating a friendly, welcoming, and helpful shopping experience.
• Operational Involvement: Beyond leadership, you'll be involved in the day-to-day running of the store, from re-stocking shelves to ensuring the store is safe and operational, offering a comprehensive retail experience.
• Age Requirement: Due to the nature of authorizing age-related sales, candidates must be aged 18 or over.
• Application Simplicity: The application process is streamlined, allowing you to apply easily using your mobile device without needing a CV. Two online assessments, taking approximately 20 minutes, are part of the initial stages.

If you're seeking a role that combines leadership, customer engagement, and a supportive work environment with excellent benefits, this Customer Team Leader opportunity at Co-op is an excellent step in your career journey.