Customer Team Leader reference: 1058808

## Opportunity Spotlight: Customer Team Leader at Co-op (Glasgow)

Are you seeking a leadership role that offers genuine career development, excellent benefits, and the chance to make a positive impact in your community? The Co-op is currently seeking dedicated individuals to join their team as Customer Team Leaders at their Hillington, Glasgow location.

This is more than just a retail position; it's an opportunity to step into a supervisory role where you'll actively contribute to the success of your store and the growth of your team. If you're passionate about customer service and eager to develop your leadership skills, this role could be the perfect next step in your career journey.

Key Advantages for Candidates:

• Career Growth & Development: Co-op offers dedicated support for your career progression, including full, paid training. This means you'll be equipped with the skills and knowledge to excel in your role and advance within the company.
• Attractive Benefits Package: Beyond the hourly wage of £13.99, successful candidates will enjoy a comprehensive benefits package. This includes a generous 36 days of holiday (pro rata for part-time), a pension scheme with up to 10% Co-op contribution, virtual healthcare services for you and your family, and a substantial 30% discount on all Co-op products.
• Work-Life Balance Focus: While the role requires flexibility with varied shifts, the Co-op demonstrates a commitment to colleague wellbeing. They offer market-leading policies for life events and provide access to services supporting physical, mental, and financial health. Rotas are shared three weeks in advance and accessible via mobile, offering a degree of predictability.
• Meaningful Work: You'll be joining an organization with a strong ethical foundation, focused on fairness for its members and communities. This role allows you to contribute to creating a welcoming and efficient shopping experience for customers.
• Flexible Application: The application process is streamlined, allowing you to apply easily using your mobile device without the need for a CV, making it accessible for a wider range of candidates.

Key Considerations for Candidates:

• Leadership Responsibilities: As a Customer Team Leader, you'll be responsible for coaching and supervising Customer Team Members, deputising for the Store Manager, and ensuring the smooth operation of the store. This requires a proactive and supportive leadership style.
• Shift Flexibility: The role involves varied shifts, including early mornings, afternoons, late evenings, and weekends. Candidates should be comfortable with this level of flexibility and prepared to discuss their availability further at the interview stage.
• Age Requirement: Applicants must be aged 18 or over due to the need to authorize age-related sales.
• Team Collaboration: Success in this role hinges on strong teamwork. You'll need to build positive relationships with colleagues and customers, and contribute to fostering an inclusive culture.
• Problem-Solving & Adaptability: The position involves a range of tasks, from customer service to operational duties like restocking and cleaning. Strong organizational and problem-solving skills, along with a willingness to tackle diverse responsibilities, are essential.

This Customer Team Leader position is an excellent opportunity for individuals looking to transition into a leadership role within a reputable and socially conscious organization. If you possess a genuine care for customers, a knack for people management, and a desire to contribute to your local community, this role offers a rewarding path for personal and professional growth.