Customer Team Leader reference: 1058944

## Career Opportunity: Customer Team Leader at Co-op

Are you looking for a part-time role that offers genuine career progression, excellent benefits, and the chance to make a real difference in your community? The Co-op is currently seeking motivated individuals to join their team as Customer Team Leaders at their Tain store.

This is an exciting opportunity for those who are passionate about customer service, enjoy leading and developing others, and thrive in a dynamic retail environment. The role requires dedication, flexibility, and a commitment to upholding the Co-op's strong values.

Advantages for Aspiring Leaders:

• Career Development: The Co-op is committed to supporting your growth. You'll receive full, paid training and dedicated support to help you advance your career within the organization. This role is designed to be a stepping stone for future leadership opportunities.
• Exceptional Benefits Package: Beyond a competitive hourly rate of £13.99, you'll enjoy a wealth of benefits designed to support your wellbeing and finances. This includes a generous 36 days of holiday (pro rata for part-time colleagues), a pension scheme with up to a 10% Co-op contribution, access to virtual healthcare services for you and your family, and a significant 30% discount on all Co-op products.
• Work-Life Balance Focus: While this is a part-time role (16 hours per week with regular overtime opportunities), the Co-op understands the importance of work-life balance. Rotas are shared three weeks in advance and are accessible via mobile, allowing for better planning.
• Meaningful Work: As a Customer Team Leader, you'll be instrumental in creating a positive and welcoming environment for customers. You'll also play a key role in supporting your team and contributing to the Co-op's community initiatives, aligning with their 175-year legacy of fairness and community focus.
• Comprehensive Well-being Support: The Co-op prioritizes the physical, mental, and financial wellbeing of its colleagues. They offer market-leading policies for life events and access to resources like Wagestream (a money management app) and a 24/7 employee assistance service.

Key Considerations for Candidates:

• Age Requirement: Applicants must be aged 18 or over due to the need to authorize age-related sales.
• Shift Flexibility: The role involves varied shifts, including early mornings, afternoons, late evenings, and weekends. While the specifics will be discussed at the interview, flexibility is essential.
• Leadership and Hands-On Approach: This position requires a dual focus: the ability to lead and coach a team, coupled with a willingness to be hands-on with operational tasks such as restocking shelves and maintaining store cleanliness.
• Application Process: The Co-op offers a streamlined application process that can be completed on a mobile device, with no CV required. You will need to complete two short online assessments as part of the initial application.
• Commitment to Diversity and Inclusion: The Co-op is dedicated to building diverse teams and fostering an inclusive workplace. They welcome applications from all backgrounds and offer reasonable adjustments throughout the recruitment process for candidates with disabilities.

If you are a proactive individual with a passion for service and leadership, and you're seeking a role that offers genuine development and excellent benefits, this Customer Team Leader position at the Co-op presents a fantastic opportunity to shape your career and contribute to a valued community brand.