Customer Team Leader reference: 1060056

Career Opportunity: Customer Team Leader at The Ropewalk, Southwell

Are you a motivated individual with a passion for customer service and a desire to step into a leadership role? The Co-op at The Ropewalk, Southwell, is seeking dedicated individuals to join their team as a Customer Team Leader. This permanent, part-time position offers a competitive hourly rate of £13.99 and the potential for regular overtime, making it an attractive prospect for those looking to build a fulfilling career.

Key Advantages for Potential Candidates:

• Leadership Development: This role provides an excellent springboard for aspiring leaders. You'll have the opportunity to coach and supervise Customer Team Members, deputise for the Store Manager, and gain hands-on experience in managing store operations.
• Comprehensive Training: The Co-op is committed to your growth, offering full, paid training. This ensures you'll be equipped with the skills and knowledge necessary to excel in your role and beyond.
• Generous Benefits Package: Beyond the hourly wage, you'll enjoy a wealth of benefits designed to support your wellbeing and finances. These include a significant 30% discount on all Co-op products, 36 days of holiday (pro-rata for part-time), a pension scheme with up to 10% employer contribution, access to virtual healthcare services for you and your family, and a 24/7 employee assistance service.
• Work-Life Balance Focus: While flexibility in shifts is required, the Co-op prioritises their employees' wellbeing. Market-leading policies are in place to support you through significant life events, and rotas are shared three weeks in advance, offering predictability.
• Community-Oriented Culture: The Co-op has a long-standing commitment to its communities. As a Customer Team Leader, you'll be encouraged to build relationships and contribute to local initiatives, fostering a sense of purpose and belonging.
• Streamlined Application Process: For modern convenience, you can apply directly from your mobile device with no CV required, making the initial step accessible and straightforward.

Key Considerations for Your Career Path:

• Age Requirement: Candidates must be aged 18 or over due to the responsibility of authorising age-related sales.
• Shift Flexibility: The role requires working a varied pattern of shifts, including early mornings, afternoons, late evenings, and weekends. Open communication about your availability during the interview process is crucial.
• Hands-On Role: While leadership is a key component, this role also involves practical tasks such as re-stocking shelves and maintaining store cleanliness. A willingness to be hands-on is essential.
• Problem-Solving and Organisation: Strong organisational and problem-solving skills are vital for managing store operations, ensuring stock accuracy, and handling customer inquiries effectively.
• Commitment to Learning: A genuine desire to learn, grow, and develop your leadership capabilities will be highly rewarded in this position.

This Customer Team Leader position at The Ropewalk, Southwell, presents a fantastic opportunity for individuals seeking a role that offers both leadership responsibility and a supportive, employee-centric environment. If you are passionate about serving others, enjoy working as part of a team, and are eager to advance your career, this could be the perfect fit for you.