Customer Team Member reference: 1058284

Customer Team Member Opportunity at Co-op, Edinburgh (Drum Road)

This is an exciting opportunity for individuals seeking a rewarding part-time role within a well-established and community-focused organisation. As a Customer Team Member at Co-op, you'll be at the forefront of delivering excellent service, contributing to the smooth operation of the store, and becoming an integral part of the local community.

Advantages for Aspiring Candidates:

• Valuable Experience: This role offers hands-on experience in customer service, stock management, and general retail operations, providing a strong foundation for a career in the retail sector.
• Comprehensive Training: Co-op provides full, paid training, ensuring you are well-equipped with the skills and knowledge needed to succeed in your role, regardless of prior experience. This is a significant advantage for those looking to enter the workforce or transition careers.
• Excellent Benefits Package: Beyond the competitive hourly pay of £12.60, successful candidates will enjoy a substantial benefits package. This includes:
  • A generous pro-rata holiday allowance of 31 days.
  • A pension scheme with an impressive up to 10% employer contribution.
  • Access to virtual healthcare services for yourself and your family, encompassing GP appointments, mental health support, and more.
  • A fantastic 30% discount on all Co-op products, plus 10% off other brands.
  • Support for your wellbeing through Wagestream (a money management app) and a 24/7 employee assistance service.
• Career Development: While this is a part-time position, Co-op emphasizes support for personal development and career progression. This suggests avenues for growth within the organization for dedicated individuals.
• Community Impact: Co-op is deeply committed to its members and local communities. As a Customer Team Member, you'll have the chance to actively contribute to community initiatives, fostering a sense of purpose and belonging.
• Flexibility and Work-Life Balance: The role offers 16 hours per week with regular overtime opportunities, allowing for a good balance between work and personal commitments. Rotas are shared three weeks in advance and accessible via mobile, promoting better planning.
• Inclusive Environment: Co-op is dedicated to building diverse and inclusive teams. They welcome applications from all backgrounds and are committed to making reasonable adjustments throughout the recruitment process for candidates with disabilities.

Key Considerations for Candidates:

• Shift Flexibility: The working pattern includes varied shifts, including early mornings, afternoons, late evenings, and weekends. Candidates must be prepared for this flexibility, with specific shift arrangements to be discussed at the interview.
• Age Requirement: Due to the nature of store opening and closing times, applicants must be 18 years of age or older.
• Application Process: A unique aspect of the application is that a CV is not required, and candidates can apply using a mobile device. The process involves completing two short online assessments (approximately 20 minutes in total).
• Physical Demands: The role involves tasks such as stocking shelves and cleaning, which require a degree of physical activity.
• Customer Focus: A genuine care for customer needs and excellent people skills are essential for success in this customer-facing role.

This role at Co-op presents a compelling opportunity for individuals looking for a stable, part-time position with excellent benefits and a supportive work environment. It's particularly well-suited for those who are customer-oriented, adaptable, and eager to contribute to their local community. The comprehensive training and emphasis on employee wellbeing make this a strong choice for career development and personal growth.