Customer Team Member Opportunity at Co-op

Are you seeking a part-time role where you can genuinely make a difference in your community and benefit from excellent employee support? This Customer Team Member position at Co-op, located in Cottam, Preston, presents a compelling opportunity for individuals looking to contribute to a well-established and values-driven organization.

Advantages for Aspiring Candidates:

• Comprehensive Benefits Package: Beyond a competitive hourly rate of £12.60, Co-op offers significant perks. This includes a generous 31 days of holiday (pro-rata for part-time), a robust pension scheme with up to 10% employer contribution, and access to virtual healthcare services for you and your family. This demonstrates a strong commitment to employee well-being.
• Employee Discount and Financial Wellbeing: Enjoy a substantial 30% discount on all Co-op products, along with a 10% discount on other brands. Furthermore, the inclusion of Wagestream, a money management app, offers financial flexibility by allowing access to earned pay as needed.
• Supportive Work Environment and Development: Co-op emphasizes taking care of its colleagues. You'll receive support for your physical, mental, and financial well-being, alongside market-leading policies designed to assist with significant life events. The role also includes full, paid training and dedicated support for personal development and career progression.
• Community Focus: If you're passionate about supporting your local community, this role offers opportunities to get involved in various activities and events. This aligns with Co-op's long-standing commitment to making things fairer for its members and communities.
• Flexibility and Work-Life Balance: While requiring varied shifts, including early mornings, afternoons, late evenings, and weekends, the role offers regular overtime opportunities. Rotas are shared three weeks in advance and are accessible via mobile, aiding in better personal planning.
• Inclusive Workplace: Co-op is committed to building diverse teams and welcomes applications from everyone. They strive to create inclusive environments where colleagues can thrive, celebrating differences and ensuring teams reflect the communities they serve. Special consideration and adjustments are made for candidates with disabilities.

Key Considerations for Your Career Path:

• Part-Time with Overtime Potential: This is a 16-hour per week contract, offering a good foundation for those seeking part-time employment. The availability of regular overtime means there's scope to increase your working hours and earnings if desired.
• Customer-Centric Role: Success in this position hinges on a genuine care for customer needs and excellent interpersonal skills. You'll be the face of the store, responsible for providing friendly and thoughtful service, responding to queries, and promoting Co-op products and membership.
• Varied Responsibilities: Beyond customer interaction, the role involves a range of essential store duties, including restocking shelves, maintaining cleanliness, and ensuring store safety and compliance. This offers a dynamic work experience with opportunities to learn various operational aspects of a retail environment.
• Adaptability and Problem-Solving: The Co-op values a positive approach to change and problem-solving. Being adaptable and willing to support colleagues in resolving customer issues will be key to thriving in this role.
• Application Process: The application process is designed to be accessible, allowing applications via mobile devices without the need for a CV. It involves completing two online assessments, which should take approximately 20 minutes.

For candidates looking for a stable, part-time role with excellent benefits, a supportive culture, and the chance to contribute to their local community, this Customer Team Member position at Co-op is certainly worth exploring. It offers a solid foundation for a career in retail, with ample opportunity for personal and professional growth within a company that prioritizes its people.